WatchHouse Tower Bridge Reviews Summary

Service

Pros:

• "The service across the board was attentive and friendly."
• "The staff were flying all over the place, yet somehow remembered which of us had ordered what."
• "The service was really good, they treat clients with a smile, with good manners and attentively."
• "Staff is always friendly and eager to help."
• "The staff here are wonderful."
• "Staff are great and very friendly."
• "The employees are very kind, helpful, and attentive."

Cons:

• "Horrible service, rude waitress."
• "Service has really gone downhill over the last 6 months, with a handful of new poorly trained and rude staff who are totally indifferent to customers."
• "Service is very friendly."
• "Service was chaotic."
• "Although some of the waiting staff are fantastic, there are a few with behaviour which is cold and attention which is lacking."
• "Their service is appalling."
• "Service was great, many waiters and quite attentive."

Coffee Quality

Pros:

• "Really good coffee."
• "Had a latte and the coffee was amazing!!"
• "Well brewed coffee from Ozone Coffee Roasters."
• "The best coffee and cake slices."
• "The coffee is delicious."
• "Great coffee, great sandwiches, wraps and cake."
• "The coffee was amazing."

Cons:

• "Black coffee is not tasty at all, it's too sour. Flat white is also not a hit."
• "The coffee was clearly pre-made as it came colder than a flat white should be."
• "Coffee was a bit acidic but that could be down to personal taste."
• "The coffee goes through phases."
• "Coffee is not amazing like they claimed."
• "The coffee was... really not great. Way too bitter for my liking."
• "Coffee has always been their speciality and it didn’t disappoint."

Atmosphere

Pros:

• "It's a very warm, neighborhood environment."
• "Mask wearing is politely enforced and there is a nice atmosphere."
• "The atmosphere in here is great and so is the food."
• "Good coffee, even better atmosphere."
• "Cosy setting with excellent service."
• "Great environment, nice staff."
• "A very cozy and cute coffeeshop located in London Bridge."

Cons:

• "A bit lacklustre in atmosphere and accommodating needs."
• "Just feels like a bit of canteen in the morning - shame about the stained floor for such a new place."
• "Stylish space but very noisy when inside."
• "Atmosphere was non-existant because its all a bit up itself."
• "Environment is quiet and appealing and food is varied."
• "The decor is modern, the atmosphere is relaxed."
• "While the service and atmosphere were okay, the overall dining experience left much to be desired."

Food Quality

Pros:

• "Definitely the best brunch in London."
• "For lunch I had a sweet chili chicken wrap which they toasted for me. One of the best wraps I had in a long while."
• "The food was of excellent provenance and was expertly prepared."
• "The smoked salmon eggs Benedict was 4 stars."
• "Food was lovely. Good portion size."
• "The food I've had from here was great."
• "The food is great, both savory and sweet."

Cons:

• "The food itself was fine, adequate but not much to write home about."
• "The croissant that was said to be made daily was stale."
• "The food portions were disappointingly small, resembling child portions."
• "The food was lackluster and way too expensive for the portions they gave."
• "Food was not that great, the tuna was dry and didn't feel it belongs."
• "Food was expensive and bland."
• "Very average, boring and overpriced food menu."