Pollino Reviews Summary

Category: Italian restaurant Halifax

Address: Warley Rd, Halifax, HX1 3SU, United Kingdom

Phone: +441422354440

Rating: 4.5
based on 153 reviews.

Location and Views

Pros:

  • "Incredible views of the Calder Valley!!"
  • "Went for a meal 5.11.23, the restaurant is lovely and had a great view of the fireworks."
  • "The venue is in a stunning location with beautiful views."
  • "Lovely gem of a restaurant. Stunning views over the valley on both levels."
  • "This restaurant is an excellent addition to the restaurants in halifax and we will definitely be back."
  • "Food was delicious and the view from the window side of the restaurant was beautiful on that sunny day."
  • "The window table was fabulous seeing the wainhouse tower lit up at night."
  • "The food was exquisite and the customer service top quality. The additional places (for example the roof top bar) are brilliant."

Cons:

  • "The area hasn't had an Italian restaurant of this quality since Casa Mia (Sowerby Bridge) closed over a decade ago."
  • "The restaurant was overcrowded."
  • "Arrived at restaurant and there was 0 free parking so had to park a fair distance away."
  • "The food was excellent fresh and tasty.. situated in great location with views as far as the eye can see... but food very bland and tasteless."
  • "Advertised as being open till 9.30pm. Turned up at 8.15.... Sorry kitchen closed."

Food Quality and Variety

Pros:

  • "Food was really nice and the portion sizes very generous."
  • "We had a mix of pasta, pizza and steak and it was really good."
  • "All the staff were so friendly and the food was amazing."
  • "The food and drink arrived in good time. The food was very tasty."
  • "The pizzas are gorgeous and fresh not greasy and stodgy like takeaway pizza."
  • "The food was marvelous. Delicious pasta, tasty risotto and a generous starter."
  • "Absolutely beautiful setting and by far the finest Italian food I've had in a long time."
  • "The food was amazing. It was cooked exactly how we asked."

Cons:

  • "My only con was the steak. It was £29 and didn't come with a side, just a sauce."
  • "The food was nice but was quite overpriced. A fillet steak cost £27 and that's for steak only."
  • "Service was good apart from the main meal took 45 mins to come out, the starter was mediocre and the bread was burnt."
  • "Food poor, small portions. Lack of vegetarian options."
  • "Margarita pizza very salty not nice at all! Fries cold and horrible and the salad was 80% onions."
  • "Disappointed, Anniversary meal, forgot the starter's, wife's order completely wrong, when replaced meat tough as old boots."
  • "Food is very good service is fast and efficient would highly recommend although for a big restaurant there is only one toilet."
  • "The pizza is very basic and again soggy. The spaghetti bolognese were basic and bland."

Service and Staff

Pros:

  • "Staff were very accommodating."
  • "All staff were friendly, we were one of the last to leave but we never felt rushed."
  • "The service is super quick too, would definitely recommend."
  • "Our table wasn't ready when we got there but that was quickly remedied."
  • "Really beautiful food and excellent service."
  • "Staff were very efficient and friendly and the food was lovely."
  • "The very best thing about this restaurant is the staff. They couldn't be more welcoming, friendly or knowledgeable about their food."
  • "Staff were great, restaurant was clean, drinks were great."

Cons:

  • "Unable to give 0 stars. Restaurant overbooked and staff didn't look like they were keeping guests to times."
  • "Not going to hold this place to the same standard as I would a decent Mayfair restaurant, but if I'm going to spend money on food, at least get the basics of table management right."
  • "Waitresses were all too young to know what end of a fork to use never mind wait on tables. AVOID!!!!!!!!!!"
  • "Awful service had to wait over half an hour for a drink, we sat down a 7pm food didn't come until 9pm."
  • "Whilst eating in the restaurant my front chair legs broke and I crashed to the ground."
  • "Had to wait in the bar area for a little while but the view is great especially with company."
  • "Staff were friendly and attentive, food was nice. The waitress was still in training."
  • "Waited up stairs for 20 minutes for a drink went down to restaurant sat there for 15 minutes no drink no table settings."

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