Two Bridges Hotel Reviews Summary

Food Quality

Pros:

• "The food and service was excellent with dietary requirements being catered for with care."
• "The food was divine, a very nice, only wanted to get a cream tea but ended up with a 2 course meal."
• "The food is lovely and the cream tea is a must."
• "The food was exceptional from the main meal to the evening buffet, so much effort put in."
• "The food omg, was delicious."
• "Finest cuisine in the South West."
• "The food was fantastic."

Cons:

• "The menu had nothing to offer the wife who's a vegetarian."
• "The food however was disappointing. The steak was tough, onion rings mandolined out of existence and taste, chips unpleasant and pale."
• "Awful food. Microwaved pasty, chips were cooked in oil that needed changing."
• "The lunch quality was very average."
• "Food came quickly but was immediately evident that if the main restaurant and hotel gained its rosettes rightfully, either the management, chef or both has changed, or their priority for walkers and casual lunch goers is rock bottom."
• "Went for afternoon tea..... £16 a pop and it was awful."
• "Breakfast was underwhelming, the food may have been good quality, but was the worst fry up I've had in a long time."

Staff and Service

Pros:

• "Quick friendly service, great pint of Jail ale & a nice pot of tea."
• "The staff are incredibly friendly and professional and cater to your specific needs."
• "Big thank you to all the staff and management at the two bridges for making our day perfect."
• "Every member of staff we interacted with was friendly and attentive."
• "The staff were extremely polite and helpful."
• "The staff are absolutely first rate. Proactive and friendly, they made our visit perfect."
• "The team all worked hard and did a fantastic job taking care of us, I've never been treated so well."

Cons:

• "Horrendous experience from an unprofessional and unempathic manager."
• "Having waited 15 minutes for my turn in the queue I tried to place my order to be told by the bar man via quite a patronising woman that food was inside only and the pub was full."
• "Service was pretty dismal."
• "The only thing I felt lacking just a little bit was the service, after we were seated and given menu's it was a good few minutes before we were saw to."
• "The service was very poor. Asked for a pot of tea which I never got."
• "Overall, staff seemed stressed and overwhelmed in the morning."
• "Service during dinner was very bad, getting anyone's attention during service was painful, staff ignored you."

Accommodation

Pros:

• "The rooms are classically luxurious and well appointed."
• "The rooms are clean, cosy, well prepared with plenty of tea, coffee and bathroom accessories."
• "Fantastic room with 4 poster bed and jacuzzi corner bath."
• "Our room was okay and had plenty of room for 2 adults and 2 children."
• "The hotel itself is beautiful and the Bridal suite was perfect."
• "The rooms were clean and comfortable."
• "The room was beautiful and very well kept."

Cons:

• "Rooms were fine but cold."
• "Have given 4/5 due to being able to hear the people next door in their bathroom from our bedroom."
• "The rooms have a comforting and antique feel."
• "The bedding could also do with a refresh as the duvet was lumpy and not particularly comfortable."
• "Room was a little bit tired around the edges."
• "The room was dirty and dusty."
• "The rooms are pleasant but light until about midnight due to the outside lights."

Location and Atmosphere

Pros:

• "Lovely location. There is not much internet or phone signal, but so what!"
• "Excellent location to experience the beauty of Dartmoor and surrounding towns."
• "Love this place. Truly a place for everyone from muddy boots to polished shoes including your doggy friends."
• "Beautiful location in the middle of the móor."
• "Beautiful location in the middle of wonderful Dartmoor."
• "The building itself and the location are excellent."
• "Stunningly beautiful location in the heart of Dartmoor with the original bridges still there of which you can walk / drive over!"

Cons:

• "The bar area which looked very nice was closed to non resident customers (it was empty), so we were sat in a large room at the back of the hotel which lacked atmosphere."
• "Seating at a low table was uncomfortable and awkward for eating a cream tea."
• "The atmosphere is always fantastic - fascinating decorations and multiple roaring fireplaces."
• "Despite period features, it’s utterly devoid of any atmosphere whatsoever. Like sitting in a cold, old fashioned sports hall!"
• "Dirty tables everywhere and the floor under our table was not good!!!"
• "The glass in our bathroom had very obviously not been cleaned/replaced it still had the remnants of the previous occupants saliva and toothpaste on the rim."
• "The bathroom did have a couple of hairs on the tiles, and the bath did have a slight scum film on it."