The Beach Hotel Reviews Summary

Staff and Service

Pros:

• "Absolutely amazing, very nice staff."
• "The staff are friendly and polite."
• "Staff there friendly and helpful."
• "The staff were lovely. Service was good."
• "The staff were great, friendly and very helpful."
• "Staff was very friendly hope to visit again one day :)"
• "Very friendly staff and great food."

Cons:

• "The same waitress tried to take our plates away before we could finish eating."
• "Waited while one poor girl dealt with two groups in front of me while two other members of staff stood around watching and did nothing to help."
• "Staff not all overly friendly."
• "Signs for beers they don't have and a waitress who stacks the plates in front of you."
• "Poor service poor hygiene generally dirty all round and the landlady was very very rude."
• "The food was good but the service was very slow."
• "As soon as we were given our menus, we weren't given all that long to look at them properly before the waitress came over and said 'Can I take your orders now please', said in a way that it felt like we were taking too much of her time."

Food Quality

Pros:

• "Food was probably the best I've ever tried at a restaurant and great portions."
• "The food was cooked well and it was enjoyable."
• "Food was really good and i can recommend the Chicken Ruby Curry."
• "The food was LOVELY! The club sandwich was fantastic and highly recommended."
• "Best chicken curry I have had."
• "Breakfast is included with every room and we both ordered the full English breakfast and it was lovely!"
• "The chilli con carne was delicious and complemented by the side of cheesy chips and the milkshakes were enormous and tasty."

Cons:

• "The Welsh rarebit with bacon wasn’t very appetising."
• "The amount of salt used was ridiculous on every plate."
• "The beef was fatty and chewy, the cauliflower cheese had too much mustard and the roast potatoes had big chunks of peppercorns on them."
• "Spent almost £100 for 2 adults and 2 children, which I wouldn't have minded if the food was good quality. It wasn't."
• "The cheesy chips were £8.50 and absolutely revolting."
• "Foods not great at all ... Sunday roast was very disappointed wish I had gone to the hairy dog...processed turkey...no stuffing ... 3 very small hardly roasted pots and the veg was out frozen bag barely cooked...NEVER again."
• "The “cheese” sauce tasted diabolical."

Room Quality

Pros:

• "Rooms clean and comfortable."
• "Clean, airy room with an excellent view of the sea front."
• "Room was clean, with plenty of space to move around, chairs to sit on., Ensuite bath with shower over."
• "The room is basic but functional and comes with amenities such as a hair-dryer and towels."
• "Double room was clean and spacious."
• "The rooms were immaculate, spotless bedding."
• "Very clean, spacious and comfy bed with all the the things you need, and a great shower."

Cons:

• "The room was a bit small and the bathroom not very clean (the tube had some hair from previous people who had a bath there)."
• "Rooms are OK but defently not worth £100 a night and there was a lot of flies in there."
• "For an expensive one night stay we found it very basic."
• "Rooms are small, old, and dirty."
• "The hotel was clean but not (CLEAN) dirt in the bath tub and skirting boards dusty, main room was fresh."
• "Rooms are very small and made more awkward with a wardrobe next to the bed that you had to sidestep to access."
• "The rooms could really do with blackout curtains or blinds."

Location and Amenities

Pros:

• "Great location overlooking the sea front and steam railway station."
• "Great hidden gem of a hotel, commands views of the front as well as the convenience of being within walking distance of butlins as well minehead itself."
• "The cafe is modern, super clean and spacious."
• "Great location! Close to the strand at the beach, West Somerset Railway, and the main shopping district."
• "The hotel is right in the middle so only a short walk for the shops or the arcades."
• "Very close to the beach."
• "They also have a beach toy library here (excellent idea if you're visiting with little one)."

Cons:

• "No wifi in room."
• "The hotel does not have a lift so not good for anyone who may have difficulties climbing stairs."
• "Only bugbearer was having to pay to park as the hotels own parking space was almost non existent."
• "No plugs next to mirror to use hair dryer."
• "The water temperature varies considerably as the water tank struggles to keep up with demand."
• "There was no iron, the shower in both our rooms went from warm to red hot to cold we was unable to control the temperature."
• "In the three nights we spent here there was never any room cleaning or services."