Nikos Reviews Summary

Category: Restaurant

Address: 139 King St, Castle Douglas, DG7 1DX, United Kingdom

Phone: +441556504345

Rating: 4.6
based on 115 reviews.

Staff and Service

Pros:

  • "Friendly knowledgeable helpful young staff."
  • "Staff couldn't be nicer."
  • "Staff were also very pleasant, friendly & attentive."
  • "The serving staff were all friendly, helpful and knowledgeable."
  • "The staff there are so nice & friendly ~ always helpful & make us feel most welcome ~ nothing is too much trouble for them."
  • "Staff were great, really helpful and welcoming."
  • "The staff were very friendly and even gave Izzy, my dog, some water."

Cons:

  • "Dreadful chairs, totally shot and far too low for the tables, very uncomfortable."
  • "Terrible lunch. Poor table service."
  • "Untrained staff clearly on minimum wage."
  • "Extremely slow service. Tiny portions on a side plate."
  • "Terrible customer service, compounded by the owner later attempting to get my wife to remove her review with an offer of a free meal at a later date."
  • "Food wait was too long. Food was average but overpriced. Waiting staff avoided eye contact so they wouldn't have to work."
  • "Service was slow, a few of our dishes were forgotten and portions are very small."

Food Quality

Pros:

  • "Very reasonably priced and high standard of quality and presentation."
  • "Food was delicious. Extensive menu with several veggie and gluten free options."
  • "Exceptional Greek food served by lovely people."
  • "All the food here was so authentic and home-cooked, with some unusual items on the 'specials' board and desert menu. Plenty of food and incredibly reasonably priced."
  • "Calamari the best in the world! So fresh! Speechless after one bite!"
  • "The most delicious pizza I have ever tasted!"
  • "Probably the best sea food we have had in years so much flavour and taste in all the dishes."

Cons:

  • "The halibut which is a beautiful fish when cooked properly, was for some reason a very thin piece and had been fried so much it had list all taste and texture."
  • "Oh dear what a disappointment. We had high hopes for our party of 4 to relive our Greek holiday experiences."
  • "Only disappointment for us food wise was the side order of a Greek salad."
  • "Seriously overpriced for nothing special food."
  • "Expected much better from a Greek restaurant. The kalamari was rubbery and the batter was soft."
  • "The lamb meatballs were overcooked and the venison pieces had a lot of grissle."
  • "They had to take my chicken back as it had a pink vein running through it and it was tough and dry anyway."

Ambiance and Atmosphere

Pros:

  • "The restaurant itself is lovely and even though they were full it never felt overly noisy or too busy."
  • "The whole atmosphere of the place, made it a memorable point in a wonderful holiday."
  • "This place was buzzing on a Saturday from 5.30 onwards."
  • "Even with just us in the place the owner created a lovely Greek atmosphere and great Greek food."
  • "A really good experience, a nice selection of Greek meze dishes for good prices a real touch of Greece."
  • "Fun restaurant, really worthwhile for a more interesting dining experience."
  • "The Greek music playing made the ambiance very pleasant, the décor was comfortable and spotlessly clean."

Cons:

  • "Booked 27th September turned up to booking 18th November to embarrassing fiasco of latecomers still at our assigned table for 6."
  • "Overpriced restaurant with no Greek hospitality, just 16 year olds standing around looking lost and a finger pointing manageress who thinks she's very special and important."
  • "Terrible service. Loads of untrained staff with no clear management."
  • "Both times staff quite brusquely tried to imply it was our fault."
  • "For the price of the food I guess we expected better service, friendlier and a bit more attentive from the waiting staff."
  • "Quite incredible. when your reservation/table is given to someone else and you’re left standing at the door, with absolutely ignored."
  • "Nice place but very overpriced. Can get much better quality food at most other places for cheaper."

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