Steak and Company - Gloucester Road Reviews Summary

Food Quality

Pros:

• "This restaurant had astonishingly delicious and well cooked food."
• "The steaks (which you cook on a hot slate) are delicious and well presented."
• "Very good steak. My favorite is the Rib Eye, with only salt. Nice and yummy piece of meat."
• "The food was delicious, we had a three courses and really was very great quality and quantity."
• "The food was stellar, plated beautifully, and delicious."
• "The food was 10/10 absolutely amazing and I'm fussy when comes to steak as nowhere seems to cook it to my satisfaction but this place was truly delicious."
• "The food is amazing! I had the beef carpaccio and it’s the best I’ve ever had."

Cons:

• "The meat felt try and not very tasteful."
• "Steak quality wasn't really there for the price - they were both quite hard to chew."
• "The food was terrible, bland overpriced and waste of money."
• "The amount of fat in the meat wasn’t pleasant at all."
• "Unfortunately my steak was tough as an old flip flop and pretty disappointing."
• "The chicken my girlfriend had was dry and had no taste, like the chef isn’t in those kind of animals."
• "The food is terrible, and overpriced."

Service

Pros:

• "Our server Karel was very helpful with my wife’s allergies and made us feel very welcomed."
• "The team was super helpful regarding my partners allergies and offered alternatives so he could also enjoy the hot stone."
• "Service was brilliant friendly staff would most definitely come here again and again."
• "The most important is the outstanding service by all staff."
• "The waiters are really nice and care a lot about their guests and even engage in short conversations with them."
• "Service was prompt."
• "The staff was friendly and knowledgeable, providing helpful recommendations and catering to our needs throughout the meal."

Cons:

• "The woman at the door wearing a red suit was unfriendly and seemed unhappy to see us!"
• "We waited for our order for more than an hour and got nothing at the end while they kept telling us 5 mins 5 mins..."
• "We had to ask for the bill THREE times before someone brought it over, we had to wait an hour for someone to actually bring it."
• "Extremely disappointing. Again, my rating is on the service not the food because I didn’t get a chance to even order."
• "The service was terrible."
• "The service staff has plenty of room for improvement since there was so much staff and very little service."
• "Waiters forgot about us and we had to call them over multiple times."

Ambiance

Pros:

• "Has a upscale bar/ tavern vibe so the noise helped contribute to the pleasant experience."
• "Lovely restaurant to visit, which provides a different type of experience with steak."
• "The place also has a nice feel, and the menu choices are excellent."
• "Atmosphere is friendly and welcoming."
• "The ambiance is comfortable and calming too."
• "The atmosphere was incredible and the cocktails were to die for."
• "As soon as you walk in, there is a beautiful bar in the background which is the highlight of the interior decor."

Cons:

• "The music was so loud we couldn't hear each other."
• "It was very hard to eat with a bad smell."
• "The place was quite smokey at the time of visit."
• "The place is so bright for dinner."
• "The floor was really slippery, a bit dangerous especially on stairs."
• "Music was quite loud at 8pm."
• "You'll need a heavy shower after visiting this place as the smell of the barbecue is all over the place."

Value

Pros:

• "I bought the lunch special for £14 steak and chips. £3 for a drink. Not bad."
• "It was the best way to end my birthday :) Super super happy."
• "Good steak, and for really good value too."
• "The local beer tastes great."
• "Good service & good price."
• "Prices are affordable."
• "The prices are fair for London."

Cons:

• "£19 was the cost for the equivalent of a popular fast food chain 99p cheese burger....plus an additional £5 for a handful of fries - not even a side salad included in this."
• "Even for Kensington no value for the prices they are asking."
• "The drinks were so good that I drank 3 of them."
• "It’s a shame that the dishes don’t come with any fries/salad & you have to order it separately."
• "Bringing my sirloin steak, 6 chips a cherry tomato, peppercorn sauce and a ropey pint around £45 …. Which I wouldn’t mind if it was good but unfortunately it wasn’t."
• "The prices are really high, you have to pay extra for sauces and sides."
• "Everything was so expensive."