Address: Unit 5B, The Brewery Quarter, St Margaret's Rd, Cheltenham GL50 4FA, United Kingdom
Phone: +441242350320
Rating: 4.5
based on 166 reviews.
Atmosphere and Decor
Pros:
"The whole experience is great, decor is wonderful inside."
"The restaurant itself was very pretty."
"Mowgli Cheltenham has a great atmosphere with the venue decorated in Fairy Lights and Authentic Features."
"The atmosphere was vibrant, and the food delicious."
"The setting of the place was beautiful with lots of lights and swing chairs."
"Such a great atmosphere, the food is fantastic and the staff are very attentive and friendly."
"Restaurant with one of the unique sitting arrangements in town centre."
"The atmosphere is amazing, I really like how the inside of the restaurant looks and it’s really appealing."
Cons:
"Jury's out on the swing seats on the outer seating area."
"After a while the quaint yet slightly impractical 'swing' chairs are a bit uncomfortable."
"Swings are a fun idea, could do with a cushion on them as uncomfortable after a while."
"The swing seats (all that was available) were a real pain though."
"Swing seats look good but really not comfortable at all."
"The centre of the room is dominated by what appears to be the white tree of Gondor, while the far side is occupied by tables and bench swings, which you would imagine to be a not so subtle reference to Mowgli's furniture of choice in the jungle."
"I'm not impressed by the swing seats or little fairy lights, weird!"
"To start the service is excellent."
Service
Pros:
"Staff very friendly and helpful."
"Service was quick."
"Special shout out to Liam who was very welcoming when we arrived."
"Every member of staff was welcoming and informative."
"The service was especially exceptional, Tamzin was both friendly, professional and went above and beyond."
"The staff (especially Lottie and Beth) always make you feel welcome and looked after."
"Very friendly, enthusiastically talked us through the menu, great tips on the food."
"The staff were super friendly compared to my previous visit."
Cons:
"A wait of 20 minutes for plates to be cleared from the table and to have to ask to order desserts wasn't the best."
"Service needs work, they were less than attentive, forgot things and seemed very distracted."
"They were super busy so service was a little slow but never felt too long."
"Just before ordering the dessert we were told they needed the table so had to leave."
"Though the service was quick, efficient and friendly, no-one checked in on us and they forgot the water we asked for."
"The service was a little over attentive. We left with the feeling we had been processed rather than entertained."
"Took 20 mins for drinks to arrive and we were told by the waitress its on average 3-4 little dishes per person all depending on how hungry you were."
"Had a 3:15 booking for a table, was seated promptly and then at 3:42 my partner and I decided to leave the restaurant having failed to get the attention of any of the servers for even a drinks order."