Rasoi Waterfront Reviews Summary

Staff and Service

Pros:

• "The staff are friendly, kind and very helpful."
• "The minute we walked in we were welcomed by the staff and they were very friendly."
• "Superb attentive and informative staff."
• "The staff are lovely though and service has been good, especially last time our server was Sabat, lovely and friendly, we were well looked after."
• "Service was very efficient and friendly."
• "Friendly, helpful staff and some very nice food."
• "Staff were welcoming & friendly."

Cons:

• "Service was also very slow, my second drink never appeared, but was charged on the bill anyway."
• "Service is quite slow."
• "Service was awful tonight."
• "Service was very slow took an hour after sitting to finally take out order for food."
• "However, the service was terrible and we weren't given any menus for a long time when we initially sat down."
• "Service was really slow, had to call upon staff but even then it was hard to gain their attention."
• "The service was terrible and left me feeling very frustrated."

Food Quality

Pros:

• "Would highly recommend and will be back for the chilli mussels."
• "Easily one of my favorite afternoon tea (chai) experiences ever."
• "The food was amazing. I can't fault this place. We will definitely be back."
• "Food was excellent."
• "Beautiful food, tasty & plenty."
• "The best Indian starters available in Wales so far."
• "The food and presentation goes hand in hand with the atmosphere."

Cons:

• "Curries were very poor with very little flavour."
• "The food was of poor quality, and the prices were unreasonably high."
• "Some of the chips were cold and undercooked."
• "Its genuinely the worst indian ive had... and the prices are higher!"
• "Also Massala sauce reminded me of hot ketchup, for the money quite a disappointment."
• "The food was extremely bland, Chicken Jalfrezi was colourless and flavourless."
• "The food when it did arrive was a 3/10."

Value for Money

Pros:

• "Lunchtime meal with our granddaughter which was absolutely delicious. There's a lunchtime special menu which is reasonably priced."
• "I liked the choice of fish dishes and the fact they had cheesecake as one of the desserts."
• "The portion of chips is huge and well worth the money."
• "Food was good and the set meal deal is a bargain!."
• "On a Sunday they do a great deal, which is fantastic value for money."
• "Lovely meal, good quality and reasonable prices."
• "We were given a round of soft drinks on the house and they didn't charge us for the kids' meal."

Cons:

• "Food on the expensive side."
• "Overpriced, tiny portions!"
• "Very expensive for small portions and tasteless food."
• "I would’ve given a higher rating if it wasn’t 40% more expensive than other Indian food in Swansea."
• "Poppadoms- be careful- we ordered 6 (at £1.10 each). They're served as half poppadoms so actually it's £1.10 for half a poppadoms which is pricey."
• "The naans are overpriced at 3.60 each, and they are very small and thin."
• "Overpriced small portions of tastelessness."

Ambience and Decor

Pros:

• "Very beautiful, calm and spacious place to enjoy your food with drinks."
• "Absolutely wonderful night again at Rasoi celebrating a friend's 50th birthday."
• "There was a great atmosphere in the restaurant."
• "This restaurant has all the potential with its lovely surroundings and tasteful décor."
• "Great vibe and nicely furnished restaurant."
• "Perfect ambiance, decor and lightning inside, spot on location - tucked away nicely."
• "A lovely location and stunning atmosphere inside the restaurant."

Cons:

• "The only issue I had was a few flys buzzing around which was annoying and off putting when they are landing on your food."
• "Very noisy open-plan restaurant."
• "Also open-plan so noisy neighbours ruined the experience."
• "Food was nice and tasty but the overall experience is like eating in a salvation army canteen."
• "We were sat very close to two other couples, so close it felt very awkward quite quickly."
• "Did not feel safe and left."
• "Not impressed and we won't be going back."