The Cook's Tale Restaurant Reviews Summary

Food Quality

Pros:

• "The food was delicious - especially the seafood platter which was perfect shared between two and had really unique flavours in it."
• "Mostly Asian/Indian recipes, but well explained and fantastic presentation from the chef."
• "All the flavors were light and clear—some of the best Indian food we’ve ever had."
• "Always consistently lovely food here."
• "The food tasted very nice and looked amazing too."
• "Food was delicious and served quickly."
• "The food is divine - tapas style dishes with an Indian twist - the Kitchen Team are very creative and turn out the most delicious food."

Cons:

• "The food was ok but over-salted and over spiced."
• "Very disappointed and dissatisfied with the food and service."
• "A lot of the food was deep-fried, which is not a problem in itself, but the oil seemed like it was old and dirty."
• "Food did not arrive even after 1 hr of ordering. The food was stale."
• "On our last visit, a plate of very burnt & completely inedible okra was put in front of us."
• "Food was quite average, lacking in flavor."
• "The starters were ok but small... Two of us had the Indian platter and was disappointed with the lack of flavour and the odd texture."

Service

Pros:

• "Not only was their service impeccable but they showed a very caring touch on a personal level as well."
• "The assistant manager served me and my partner, he was very polite and friendly towards us."
• "Emma and the team were amazing, we had a group of 8 people and the food came in a timely manor and was such a surprise to the taste buds."
• "The service from the staff was patient, kind, and timely."
• "Faultless. Service was top class - the host was very welcoming and offered good insight into the menu."
• "Service was good staff friendly."
• "Staff were very friendly attentive."

Cons:

• "The service is very poor. There always seems to be one waiter for a lot of covers."
• "Service poor. Waitress finished at 9 o'clock, who's attentiveness was great, service after she left was rubbish."
• "Totally incompetent staff, fraud and liars."
• "The staff clearly don’t care about their customers."
• "Staff are arrogant and rude."
• "The person who took the order was awful, we are not happy about him."
• "The service was truly awful. Very slow and waiting staff confused."

Ambience

Pros:

• "Venue/atmosphere - 9/10 Pianist is a treat and the venue is nice."
• "Spacious restaurant allows good distance between tables and live piano on a Saturday night created a buzzy ambience."
• "Delightful atmosphere with charming piano in the background."
• "Atmosphere was lovely, spacious but full, gentle piano playing."
• "The piano player set a really lovely atmosphere in the restaurant."
• "The restaurant has a wonderful atmosphere and is family friendly."
• "The atmosphere is great with a Piano player playing most of the night setting a very romantic scene."

Cons:

• "The restaurant was very cold so that we both kept our shawl and fleece on."
• "Didn’t like one of the staff’s behaviour, felt it was quite racist."
• "The whole restaurant was freezing cold."
• "Only downside was the live music which, for this hearing aid wearer, was intrusively loud."
• "The restaurant is very dark which provides nice ambiance but too dark and I'd encourage a few more lights put on."
• "There was zero atmosphere and it was so hot!"
• "The music kept on going on and off."

Value

Pros:

• "Brilliant value on Thursday."
• "Very interesting and delightful food, super service excellent staff and good value for money."
• "Excellent service, food and service and excellent value for money."
• "All perfectly cooked presented and served reasonable priced."
• "The food was delicious as well and very reasonably priced."
• "The price is great at roughly £22 per person for wine and food before tip."
• "Staff very attentive and the set price lunch menu is really good value."

Cons:

• "The desserts are overpriced for what you get."
• "On the slightly expensive side of things."
• "Charging 22 pounds for a chicken means that you will give the whole chicken. Overcharging and underachieving."
• "Prices are probably medium/high for Canterbury, but more than justified by the food quality."
• "It’s not cheap but you really do get what you pay for so will not go away disappointed."
• "A lovely place if a bit overpriced for what it was."
• "Takeaway, cold, salty and soggy and double the price of other similar restaurants."