Sambuca Forest Hall Reviews Summary

Service

Pros:

• "Service was polite and swift."
• "staff were attentive and quickly found us a table."
• "Staff was kind and even when busy only took at maximum 10 minutes to get a table, compared to other places this was amazing!"
• "Staff very polite with a wonderful smile to great you with."
• "Staff were cheerful and efficient at bringing out the courses and the food was excellent value for money."
• "Friendly efficient staff"
• "Staff very polite and helpful"

Cons:

• "Very unprofessional.!!!"
• "staff seemed to have no idea what they were doing"
• "Terrible service was very slow waited 10mins to order food"
• "Service was slow and inconsistent but starters and mains arrived and the food was OK."
• "Waitress needs a few lessons in customer service and politeness."
• "One waiter was fairly rude - while finishing my meal, he stated 'we have a dishwasher you know' and proceeded to take my plate away."
• "The service was awful, most resorted to going to the bar to pay their bill after being ignored by staff."

Food Quality

Pros:

• "The meals are just the right size and cooked to perfection."
• "Especially since the majority of the food was of a very good standard and the service received from our female server was both pleasant and personable!"
• "food was lovely"
• "Worth every penny."
• "Food was delicious."
• "It was delicious, from pizza & pasta, chicken dishes, steak and haddock special- all thoroughly enjoyed."
• "The food is beautiful and the deserts are to die for. We've been for the lunch time deals and for the normal menu both are good value for what you get."

Cons:

• "I would not recommend this restaurant."
• "The soup tastes like it it is canned soup, with extra ingredients added to flair it up a bit."
• "The Sunday lunches were sold out and so I ordered spaghetti bolognese and finished it in 6 forkfulls. Left still hungry - avoid."
• "The quality of the food has become very poor. Worst Pizza I've eaten in years."
• "The food wasn’t very good tonight either chicken was very watery, little amount of sauce."
• "grossly over priced now less than average for basic pizzas and drinks quay side prices"
• "The food was not great. The potato skins were disappointing, pasta portions were tiny, and pizzas were burnt."

Ambiance

Pros:

• "Quiet enough to chat."
• "Nice spacious restaurant with plenty parking at the rear of the building."
• "Spotlessly clean restaurants and toilets and fantastically decorated."
• "they are doing takeaway so date night at home it is 🥰"
• "Great atmosphere with bit music."
• "Lovely decor & friendly staff."
• "Very nice place with a Roman theme."

Cons:

• "The table cloth had a hole in it and both the seats I tried were so worn i was sitting on the frame of the seat."
• "the atmosphere was noisy and I couldn't hear what other people were saying on the table."
• "However the restaurant was very noisy, music far too loud and absolutely freezing, some people were sat with there coats on."
• "Myself and my child were sat at the back, which couldwas absolutely fine, but we could smell the toilets where we were sitting, asked to be moved, even though there was room we were told there was no room."
• "The atmosphere we loved so much has completely gone"
• "They sat us next to a table of what looked like a works lunch with 20+ people so was very loud too. Rushed our food to leave."
• "Must be saving on energy bills as the place was freezing cold and far to dark."

Value

Pros:

• "Worth every penny."
• "And it's so cheap if you're eating in the restaurant."
• "Also much more spacious than other Sambuca in the area."
• "Portions looked normal size and although slightly limited with starters it was really good value."
• "Staff were cheerful and efficient at bringing out the courses and the food was excellent value for money."
• "Went for a cheap and cheerful lunch and at that price point you cannot get better and all was really tasty."
• "Most pizzas are only £4.95 and they are the same as you get in most Italian restaurants."

Cons:

• "Portion sizes where half the size as usual."
• "grossly over priced now less than average for basic pizzas and drinks quay side prices"
• "They charged us £3.99 for a childs ice cream, which was barely 1/2 a scoop of ice cream."
• "We are paying more and getting half portions."
• "They're now charging you £3 extra on the £6.95 price if you want chicken in the pasta, where as before it was included."
• "Totally ripped off with the bottle of wine."
• "The portions in general were very small and overpriced. Very disappointed and won't be back anytime soon."