Insieme Seahouses Reviews Summary

Food Quality

Pros:

• "The tiramisu was the best I have had."
• "Delicious food and excellent service."
• "Food - well what can I say, other than DELICIOUS, you won't be disappointed."
• "The food was brilliant, we had carbonara with tagliatelle pasta with chocolate cake for dessert."
• "Both meals were delicious."
• "Three courses were had, all of which were very good."
• "Food absolutely amazing. 10 out of 10."

Cons:

• "Takeaway less than average. Kids pizza was dry with no or very little cheese."
• "I ordered calamari that arrived to me rubbery."
• "The Calamari was undercooked and appeared to be more like something you'd buy from the freezer department of a local supermarket."
• "The chicken was dry and tasteless and had to be left uneaten."
• "Unfortunately the lobster Ravioli was fairly tasteless and the pasta quite hard in places."
• "Food underseasoned, though the salmon was nicely cooked."
• "The pizza was under cooked and dry with very little cheese."

Service

Pros:

• "Well done price was good and service excellent."
• "Even though the restaurant was busy when we visited, the service was friendly and very efficient."
• "Service excellent with a team of very busy and attentive staff."
• "The staff were friendly and attentive."
• "Staff were very friendly and helpful with the menu."
• "The service was friendly, helpful and quick."
• "Service was brilliant too, didn't have to wait long for food even though it was busy."

Cons:

• "The man who appeared to be in charge was extremely rude, no manners and barking orders at both customers and staff."
• "Staff seemed irritated by this as it interrupted their flow of rushing people in and out of the restaurant."
• "The server was extremely rude and short with us."
• "Most importantly the staff were rude and didn't know what personal space was."
• "The most disappointing thing was the staff..they were so rude and couldn't wait to get rid of us."
• "Absolutely poor service! Firstly, it took two hours for the staff to actually bring the food to our table."
• "Service poor, took over an hour for our starters."

Value for Money

Pros:

• "Value for money, large portions even on the special menu."
• "It was great value for money."
• "Super tasty very reasonably priced too."
• "The happy hour offer is great value for such good quality, authentic Italian food."
• "You will not be disappointed and will be surprised at how reasonable the prices are too."
• "Fair value for money, given where the restaurant is, in the centre of Seahouses."
• "Excellent food and service. Generous portions and generous amounts of garlic!"

Cons:

• "The food was very nice but I thought quite expensive (£15.50 for pizza salsicca)."
• "The owner tried to sell us bottled water, when we insisted on tap water he refused to serve us."
• "The mains were risotto fungi and the pollo pizza, the risotto was ok but way too much."
• "The food was overpriced, edible if and generally bland."
• "Very pricey for average food in my opinion an won't be going back."
• "The lasagne was burnt on the top and it was difficult to get a fork through the dried out pasta."
• "The main courses of steak and chicken are very overpriced since side dishes of chips etc are not included and add to the cost."

Ambiance

Pros:

• "The decor in the restaurant is nice."
• "Nice surroundings, pleasant staff."
• "A bright and modern Italian restaurant."
• "Lovely atmosphere in the restaurant."
• "There was a really nice atmosphere in there too."
• "You can tell that the atmosphere is buzzing for in house diners."
• "Atmosphere was amazing, not like other restaurants where people are afraid to talk, here the place was buzzing, people having a great time."

Cons:

• "Due to the mix ups and service, I wouldn't go back."
• "It became really noisy from staff as well as customers. Not a great experience."
• "Sadly the table laid for 12 behind us was soon occupied by 12 gentlemen out for a fun evening, and things became rather loud."
• "Terrible acoustics - we could hardly hear each other for the noise of other diners and the 'background' music."
• "The only downside was that the table was very small (the menu card was huge) and the other tables quite close so it felt quite crowded."
• "The atmosphere was very noisy but you are quite closely packed together.If you dont mind the noisey atmosphere i would reccomend."
• "Very busy and quite noisy. Acoustics obviously not great."

Management

Pros:

• "The staff sang happy birthday at one table and seemed quite enthusiastic, very friendly."
• "The helpful and attentive staff made us feel very welcome."
• "Staff extremely helpful they were very busy but had time to advise on the food."
• "Staff fantastic very friendly and very helpful."
• "Great staff, professional, pleasant and welcoming."
• "The staff were very professional."
• "Lovely welcome and great service."

Cons:

• "The owner tried to sell us bottled water, when we insisted on tap water he refused to serve us."
• "I feel bad for anyone that works here. I could see the way the manager or owner was treating their employees."
• "Most importantly the staff were rude and didn't know what personal space was."
• "The most disappointing thing was the staff..they were so rude and couldn't wait to get rid of us."
• "Let down by the attitude of the manager/owner."
• "Sincerely the most appalling customer service I’ve ever experienced."
• "great food let down with the bullying of other staff by the bloke who thinks he is the Alpha male of the place."