The Boot & Shoe Inn Reviews Summary

Atmosphere

Pros:

• "Great family atmosphere."
• "Lovely cosy atmosphere."
• "Still I loved the atmosphere."
• "The atmosphere was light and very enjoyable."
• "It's a good old fashioned pub atmosphere."
• "ALWAYS good atmosphere and excellently kept real ale."
• "The atmosphere was excellent."

Cons:

• "It is a tiny pub so it got very noisy and crowded when the band were due to start...on a Sunday afternoon!?"
• "Very disappointing Sunday Lunch served in the Oak room (shed) not the main pub area which lacked any real atmosphere."
• "The service at that time was poor table given to us but no menu's or advise how the order process was handled and no table number for me to assume we were to order at the bar."

Service

Pros:

• "The staff are so warm and welcoming."
• "The service was very good."
• "The staff were more than helpful and friendly."
• "Service was swift."
• "All the staff, from the cleaners to the kitchen to the management, couldn't have been more welcoming, fun and helpful."
• "Service was attentive, with plenty of references to local legend/hero Tarzan."
• "Service it's absolutely on it by the fab girls running the bar, food and guests staying."

Cons:

• "Asked for mint sauce and we never got it."
• "We waited longer for our plates to be collected, and bill to be printed than we did for our food to arrive after ordering."
• "Service appalling. Ignored at bar to get served until another customer pointed out to staff I had been waiting."
• "They were quite busy when we arrived and they managed to forget about us."
• "Very busy pub with only one (severely under pressure) barmaid on duty."
• "However unfortunately the service was quite poor, felt forgotten about most of the evening."
• "What put me off was one of the people serving the food was in the toilets same time as me and walked out without washing his hands when he had finished."

Food Quality

Pros:

• "The lamb shank Rogan curry was delicious."
• "The food was OUTSTANDING, large portions, every bite had flavour, quick service."
• "Food was top draw."
• "Food was excellent..Very varied choice."
• "Delicious food, great hospitality and friendly, welcoming staff."
• "Both meals were perfect. The food was very high quality and reasonably priced."
• "The food was delicious! We had a Sunday Lunch which was SO VERY tasty!"