The Grove, Exmouth Reviews Summary

Service

Pros:

• "The staff were all really friendly."
• "Staff friendly and helpful."
• "The service was good with friendly staff."
• "Staff were very friendly and helpful."
• "The staff were very friendly especially the guy who seated and served us."
• "Great and very friendly service. We were made to feel very welcome."
• "Excellent service given by all members of staff, very friendly and inviting."

Cons:

• "Struggled to catch anyone’s attention to order some more drinks."
• "Service was poor and soooo over priced!"
• "Service is appalling!!!"
• "Took ages to get served and a while longer for the food."
• "We could not order unless we had the app. As the signal was poor it took at least 15 min for the app to be downloaded."
• "Staff were not rude but they were not overly welcoming or friendly and we had a negative interaction with a barman in particular."
• "The waitress in our section had an appalling attitude !!!! Which really ruined the experience."

Food

Pros:

• "I absolutely love the food here, it's so tasty and the menu changes often."
• "Had the beef roast lunch today which was absolutely delicious, followed by a rubarb Bakewell with clotted cream, all was very scummy."
• "The fish platter was the best I have ever had. Plentiful, filling, tasty."
• "Our meal was excellent."
• "Loved that there were so many vegan options and they catered really well to my allergies."
• "Really great food, lovely atmosphere inside and outside."
• "Great pub lovely fresh food cooked perfectly."

Cons:

• "Staff were lovely however the food was very poor and very expensive."
• "The burger my wife had was very greasy, my pie didn't hardly have any veg acommpanied with the meal and it wasn't particularly warm."
• "Food looked like it had been thrown on the plate... Wasn't worth 7p let alone £17.00."
• "Lovely location, friendly staff, but sadly the food was disgusting… ordered vegeterian and chicken Sunday roast."
• "The burger snack was excellent, however the Sunday roast seemed warmed up and was missing some if the advertised ingredients - not particularly nice."
• "The staff was friendly but the food was horrible. All meals were served cold."
• "Nice pub but very disappointing roast chicken, no roast potato and terrible gravy."

Atmosphere & Location

Pros:

• "A very nice pub with a good atmosphere."
• "Good proper pub feel with a lovely balcony area overlooking the sea and large beer garden."
• "The restaurant looks amazing with a relaxing atmosphere even better at night."
• "The Grove is situated in a great location on the sea front so you get great views out to sea when the weathers nice and you can sit out on the glass fronted balcony."
• "Lovely beachfront setting and a really nice atmosphere."
• "A beautifully kept beer garden gave a really good first impression."
• "Lovely setting in beautiful Exmouth."

Cons:

• "It was not a good experience we would rather go to the bar to see what beers there are and do not reply and blame is on covid because if was the case why aren't your staff wearing mask and it is very dark inside we had a light right over are table witch was so dim we could read the menu."
• "We were greeted by the Deputy Manageress hanging over an upstairs balcony, informing us they didn't open until 12 noon. She was very rude later when we asked to have separate bills for each table."
• "Lovely location and fantastic to look out from the balcony but the beer prices are outrageous."
• "Unfortunately no atmosphere in the beer garden, not even a little quite music playing."
• "Cosy decor inside (very green!) A little dark at the back of the bar downstairs but big room upstairs with gorgeous sea views and large open balcony terrace for summer."
• "However I just felt that it looked a bit run down and wasn't quite as well run as a Young's pub in London would be."
• "Unfortunately we didn't stay to order food... due to the stand offish attitude from the girl serving, no smile or welcoming greeting."