The Brickfield Cookhouse + Pub Reviews Summary

Food Quality

Pros:

• "The food was really good and the prices were too."
• "The food was beautiful and tasted amazing."
• "Positives: friendly staff, good beer, great steak and ale pie."
• "Great food and loads to choose from off the menu."
• "All meals were very good and a lot better than expected, the mixed grill was fantastic."
• "The food is delicious quite a few options to choose from."
• "Just had Christmas dinner here... the food delicious."

Cons:

• "The food was awful, sent the food back twice and still came back just as bad."
• "Food was rancid, garlic mushrooms over cooked the outside was rock hard."
• "today we had the worst fish and chip that we have ever had, The haddock we had was dry because the batter was so thick."
• "The only thing smothering this burger was sadness with 1 poxy piece of bacon."
• "The bruschetta was like the tomatoes were just chucked on and not even cut!"
• "Hot food was luke warm at best, the coleslaw was warm instead of cold."
• "Food was terrable you could tell it was out the fridge into the microwave without a thought for the customer."

Service

Pros:

• "They were so friendly and helpful - nothing was too much for them!"
• "Our server was delightful. Remained calm and professional through the whole thing."
• "Our serving staff were very friendly and delightful."
• "Our server Callum went above and beyond to make sure everyone's needs were catered for."
• "Despite how busy it was, the staff gave great service."
• "All members of staff were amazing. Great customer service and extremely helpful and friendly."
• "The staff were excellent, they followed all social guidelines and were so attentive."

Cons:

• "Shambolic. Wrong drinks brought to table."
• "The service was poor, obviously untrained staff and if they had been trained the trainer should be ashamed!"
• "Manager is rude, staff are rude, service is poor!"
• "Service was poor and the waitress came across as rude."
• "The manager was a vile and rude specimen who challenged everything and treated his waiting staff appallingly."
• "We was never asked how was our meal by the waitress, which is usually courtesy…"
• "Service was slow and the waitress was non existent - so much so, we never even got asked if everything was ok with the meal."

Value

Pros:

• "The food was really good and the prices were too."
• "We come mainly because of the cheap kids meals and 2 for £9 adult meals, it makes a cheap family meal."
• "Went there with my children, for breakfast 2 children eat for free if you pay for 1 adult. It works out really good price."
• "Booking is recommended but they will always find you some seats."
• "Also very safe with Covid measures in place makes it a great place for families to eat for a great price."
• "On offer was 2 mains for £11.99 which is very reasonable."
• "For just under a tenner, it was very good value."