Address: Hartley Ln, Whitley Bay, NE25 0SZ, United Kingdom
Phone: +441912529352
Rating: 4.7
based on 197 reviews.
Value for Money
Pros:
"The Sunday roast was delicious and value for money."
"Sunday lunch was excellent, good value for what you get."
"Good value for what you get."
"Very reasonably priced for the quality of the food."
"Lovely dog friendly pub with good selection of drinks and food all at a competitive price."
"Overall very good value and will definitely return."
Cons:
"We spent about £45 per head, which I thought was a little expensive for what we got."
"Great place to sit and have lunch... but pricy for ave food."
"The food was well below the standard I would expect for the extravagant prices."
"Having read a few reviews people refer to prices being high for pub food."
"The prices are a little high but everything we had was scrumptious."
"Nice place, choice of food is quite limited and found it to overpriced."
"Overall disappointed and definitely not worth the money as peas was the only veg."
Atmosphere & Decor
Pros:
"The atmosphere was cosy and welcoming and it was a pleasure to sit and relax."
"The decor is quaint and cosy there is outdoor seating and a secret garden which is perfect for the good weather."
"Lovely add ins to the building and a great homely atmosphere."
"The atmosphere is lovely with an occasional quirky and humorous sign here and there."
"Lovely atmosphere and well laid out."
"Lovely warm atmosphere with cozy and comfortable seating."
"Stunning little place.... Great decor."
Cons:
"Didn't even get in the front door only to be told they wouldn't be able to seat my family."
"Not for me... claustrophobic and cheap looking inside, seemed to be full of pretentious local folk."
"It was quite small inside the pub but on the cosy side."
"If you sit outside the sun disappears early and leaves you freezing."
"Was hoping for a roaring fire but it was little more than a flicker in the fireplace and was actually quite chilly in the room we were in."
"However some tables can be too low to fit the legs in for the taller person."
"Unfortunately a big room is made available to dogs and that excludes a lot of customers."
Service
Pros:
"Staff so helpful and friendly."
"They have been specifically brilliant with our little one, taking super good care of us!"
"Great value and professional attentive staff. A must visit."
"Great service by everyone since we walked in."
"The staff were very attentive and accommodating."
"Staff are very friendly and polite."
"Staff were welcoming, and very attentive."
Cons:
"Went today to this pub for lunch and both my husband and myself ordered the Steak Pie. After we waited 50 mins for it I was surprised to see that the meal (steak pie, peas and chips) was in a soup/dessert bowl."
"Disappointing. Food took over half an hour to arrive."
"Service patchy, waiting staff are fine, bar can be a bit blunt when busy."
"Very rude indeed."
"Made to feel uncomfortable because we only wanted a beer."
"The tone of the waitress and the manner in which she spoke to us was surprising - almost like we were offending by asking!"
"Very slow service."
Food Quality
Pros:
"Food was outstanding, very generous portions."
"The haddock and chips is as good as the best place you have ever been."
"The food is fantastic."
"Amazing food and lovely friendly staff.. steak and ale pie is to die for."
"Food amazing as always. Steakpie with Chips and Mushy Peas....always a good slab of pie given."
"Great food that's well prepared and presented."
"The food and service are exceptional."
Cons:
"The food was well below the standard I would expect for the extravagant prices."
"The food was very disappointing, no water for the table."
"I was disapointed in my food it was very dry to say the least."
"Had to wait an hour for burger and fries cooked from frozen."
"Kids chips were awful."
"The £18.95 steak and mushroom pie was served on top of the chips in a 'BOWL' not a plate! The crust was like bell metal."
"Overall disappointed and definitely not worth the money as peas was the only veg."
Facilities & Accessibility
Pros:
"An excellent family friendly pub. A cosy interior and great menu selection."
"Excellent parking facilities and a lovely adventure garden for the grandchildren to play in."
"There is a secret garden for kids which is next to a beer garden."
"Doesn’t take American Express, has baby changing facilities and high chairs are available."
"They also have some picnic tables outside in the very picturesque grounds."
"Kid friendly, especially when the weather is good as the beer garden and 'secret' garden play area are brilliant."
"Dogs are very welcome in a snug area with blankets, water bowl and gravy bones."
Cons:
"Nice looking restaurant, but could have done with more vegetarian options."
"We were given plastic cups, though it seemed the “regulars” were not included in this H&S rule and were trusted with glasses?"
"Unfortunately a big room is made available to dogs and that excludes a lot of customers."
"However some tables can be too low to fit the legs in for the taller person."
"Had burger but very disappointed it was presented in a box and to me not hygienic."
"Too busy staff rushing about, people in and out, trying to sit down, what a racket."
"The nearby Holywell dean is a good place for working up an appetite beforehand."