Canada Water Cafe Reviews Summary

Category: Italian restaurant London

Address: 40 Surrey Quays Rd, London, SE16 7DX, United Kingdom

Phone: +442036687518

Rating: 4.4
based on 300 reviews.

Food Quality

Pros:

  • "Really tasty Italian food although the portion sizes were a tad too small; i could have had another course if we had the time. The bruschetta and pasta al forno were delicious."
  • "The Italian burger is very good. Probably one of the better burgers I have had in London."
  • "Delicious food."
  • "The pasta and lasagne was delicious, fantastic cocktails and the best cheesecake I've had in a long time."
  • "Food is so fresh and tasty."
  • "Food was fantastic."
  • "The food was delicious and the service was good."

Cons:

  • "Ordered two chicken salads for take away. The salad was pretty dry and the croutons were bits of old stale bread."
  • "The food was disappointing."
  • "Food wasn't anything special but was very over priced."
  • "Food is pretty bland."
  • "Very disappointing food."
  • "Pretty disappointing generally."
  • "Very mediocre, flavourless food."

Service

Pros:

  • "Very nice place and the service is just amazing."
  • "The service is always friendly and we've never had a bad meal."
  • "If you appreciate exceptional coffee, this restaurant is an absolute must-visit."
  • "The service was attentive and the coffee nice and hot."
  • "We came to eat brunch, and the service may well've been the best I've ever had. All of the staff were incredibly well mannered and they just knew whenever we needed something."
  • "The staff are great and the menu for breakfast, brunch, lunch and dinner are all outstanding."
  • "The service is superb, really kind and helpful staff, they made every guest welcome."

Cons:

  • "The rude waitress snatched the receipt out of my friends hand angrily."
  • "But the service was terrible each time, especially that middle-age female staff who has a massive attitude and is extremely rude."
  • "Employees do not cope with their duties, moreover, when many people simply forget to do basic things."
  • "No complaints about the food or value but we had a rude waitress who we overheard moaning about our table which was a shame."
  • "Our visit was tainted by the manager's rude manners."
  • "The most rude service ever seen."
  • "Shocking service. Very rude."

Ambience & Location

Pros:

  • "Great ambience and conveniently located."
  • "Buzzing atmosphere. Great for people watching and perfect location for meeting friends or taking visitors before heading into town."
  • "Atmosphere is so nice during the day and at dinner time is super romantic!"
  • "Lovely little café/restaurant right by the station."
  • "Cozy and a busy place."
  • "Nice warm atmosphere feels like somewhere that's always reassuringly busy."
  • "The ambiance of the coffee area is cozy and inviting, creating the perfect atmosphere for savoring a cup of coffee."

Cons:

  • "The only odd and embarrassing thing was in one of the toilet doors didn't lock and there was a message on the door saying 'be persistent to close it'."
  • "Lovely place, cozy inside even though it can get very crowded and with very little space to move around."
  • "It can feel crowded as tables are close together."
  • "When sitting indoors feels uncomfortable as your sitting down having a meal/dessert/date night because everyone stares at you."
  • "There is a small toilet which cannot lock since the handle and lock is broken."
  • "Nice pizzas but we were sit in a table just near the kitchen with fridges behind us and all the time the cookers were there trying to open the fridge, really annoying."
  • "Not only that but muggings happen on the road kids throwing things at people and fireworks as well."

Value

Pros:

  • "The price was fine and the food was mediocre, which I didn't mind."
  • "Love their simple menu and adequate prices."
  • "Price for the pizza is very good, it’s various around £10 and we were very full."
  • "Price is reasonable, especially considering the quality."
  • "Breakfasts are good! Value for money."
  • "The best pizza in London. Seriously the best one!!!!"
  • "Price wise it's fairly reasonable too for a London restaurant, not overpriced at all and the quality of the food is excellent."

Cons:

  • "Long wait, untasty vegan options (with extra charge) and waay too overpriced."
  • "Food wasn't anything special but was very over priced."
  • "Way to overpriced both food and drinks."
  • "Food is nice, on the expensive side for a small cafe."
  • "£18 for a basic breakfast and cup of tea."
  • "Long wait, untasty vegan options (with extra charge) and waay too overpriced. 7 pounds for garlic bread which is plain bread with a rosemary branch on top? 5.5 pounds for a 330 beer bottle (that’s 11 for a pint) + service charge."
  • "Food extremely poor and hugely overpriced."

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