La Gioconda Italian Restaurant&Pizzeria Reviews Summary

Service

Pros:

• "They are always very polite to customers."
• "Service is always amazing 😀👍"
• "The waiter was cordial and decent but not over friendly."
• "Service is attentive and friendly - an added bonus!"
• "Great service by Ivana in serving us."
• "Great service by Simona."
• "The staff goes above and beyond to make your dining experience exceptional."

Cons:

• "The waiter was constantly on their phone in the restaurant talking loudly."
• "When there are mistakes they have no way of dealing with them."
• "Accidentally left the door open - was received with eye rolls and an angry waitress."
• "On the top they charged us for the service 10% Ridiculous!"
• "Unfortunately today the service was appalling."
• "Service was also very poor."
• "Very disappointing service, we ordered some pizza with some friends who got their pizza after 30 minutes, we had to wait 20 more minutes."

Food Quality

Pros:

• "The food is freshly made i was there while the mom was making fresh ravioli! highly recommended"
• "All made with wooden oven and super tasty."
• "The pizzas are fresh and piping hot."
• "Consistently tasty, generous portions and just overall delicious comfort food."
• "The house wine was exceptionally good, scores 4.1 on Vivino."
• "Just finished the most amazing carbonara pasta and best pizza base that you enjoy til the very end."
• "What fantastic pizza."

Cons:

• "The toppings were rather disappointing."
• "Both pizzas were charred at the bottoms."
• "What a disaster... soup so thick you could turn bowl upside down and nothing would come out. Pasta dish dry and overcooked."
• "Unfortunateli the food was so bad. The chef sent us old calzone reheated."
• "The carbonara was over seasoned and the pizza tasted very bland."
• "The pizza dough was half cooked, the tomato sauce base and mozzarella cheese of very low quality."
• "Pizza was extremely cold and the croquettes... poundland or iceland have better quality ones."

Ambience

Pros:

• "Love this place, really nice local Italian restaurant."
• "Great little local Italian. Lovely varied furnishings, swing and trad jazz background music to liven things up."
• "Brilliantly old school feel to the eat-in restaurant."
• "The ambient of the place has a real home feel to it."
• "Really relaxed atmosphere."
• "The atmosphere is very cozy for couples or a family evening out."
• "The restaurant is very nicely decorated and quite whimsical in appearance and has a nice warm feel to it."

Cons:

• "Also a bit breezy with a door that doesn't keep out the draught at the back."
• "It was a bit cold inside."
• "The deserts too, but it was wayyyy to cold and one of the worst espresso I ever had."
• "Atmosphere and service were good (although the decor was pretty questionable)."
• "The table was very cramped for 4 people to be eating at it and the space was very restricting."
• "The chairs were super uncomfortable, the food was mediocre."
• "Delivery was late over 40mins on Tue night, where there is no traffic."

Value

Pros:

• "The food was unbelievable for the price."
• "Amazing food all dishes we tried are all delicious."
• "Excellent value for money."
• "Prices more than affordable."
• "The overall bill was reasonable."
• "Everything is homemade and tastes delicious."
• "Great food and lovely service! Between 12-5 everyday you can get any pizza for £6."

Cons:

• "This is quite a bit of money in comparison with the other pizzas on offer."
• "I ordered a large pizza, and it was extremely thin... charged me more."
• "Several items not available from the menu."
• "Not great at all, super disappointed in the quality of the pizza I ordered and collected with 2 simple toppings, and at £17 was not good value."
• "Pasta and anti-pasti are also lovely, with multiple daily specials. Wine list is ok but a little pricey."
• "Bit pricey on the wine side."
• "Worse pizza I have had all my life - all cheap quality ingredients."