Bejouled Ltd Reviews Summary

Customer Service and Personalization

Pros:

• "A really personal service from beginning to end where any text or email with questions was replied to very quickly."
• "From start to finish the customer service was excellent."
• "Fabulous customer service and nothing was too much bother."
• "Darren was also super responsive to emails and my questions."
• "Darren provides a very professional service and nothing is a bother."
• "I am so happy with the end product, it really is a showstopper!"
• "The experience I had was the one you always hope to have with a local business."
• "Darren's patience for all our questions was appreciated."

Cons:

• "Really disappointed with my experience with this shop... sparse communication which I had to chase up."
• "...our appointment will be delayed for 30mins."
• "...the impression we were getting from his short answers and behaviour in general is that we were bothering him."
• "...he never sent the quote he told us he would send, although we told him our wedding is going to take place soon!!"

Quality and Craftsmanship

Pros:

• "Darren really took the time to make sure everything I (and my partner) wanted was done to an exceptionally high standard."
• "The final product was beyond anything I ever expected it to be, it was absolutely stunning."
• "He talked us through the best stones and settings and always made us feel comfortable about the budget."
• "Darren created an amazing ring that people always compliment."
• "The finished product is a tasteful and modern upgrade, without having lost the original stone arrangement."
• "Far exceeded my expectations! Thanks to Darren and Bejouled for the whole package- consultation, advice and final product."
• "The craftsmanship is of the highest order and the design is elegant and subtle with just the right amount of 'show'."
• "Absolutely over the moon with my wedding ring that Darren designed and made for me."

Cons:

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Design and Customization

Pros:

• "We came to Darren with a photo and an idea of what we would like and he just made it happen!"
• "He was able to take my old ring and include it the new ring and I now have a beautiful new ring to enjoy."
• "Having had my grandmother's ring refashioned for our engagement, rather unsuccessfully elsewhere, we approached Darren to help fulfill the vision!"
• "Darren somehow managed to see the ring I wanted to design before I did!"
• "Can not thank Darren at Bejouled enough for the amazing job he did remodelling my grandmothers ring."
• "I wanted my engagement ring to have a lab-grown/ethical diamond... Darren was clear and informative throughout the process."
• "Darren was very professional and open to all my suggestions and thoughts regarding the personalisation and meaning behind the ring."
• "Darren was fantastic at talking me through the process of buying an engagement ring for my fiance with his natural passion and extensive knowledge."

Cons:

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