The Golden Lion Hotel Reviews Summary

Category: Restaurant Newport

Address: East St, Newport, SA42 0SY, United Kingdom

Phone: +441239820321

Rating: 4.7
based on 140 reviews.

Atmosphere & Setting

Pros:

  • "Their back garden feels like being transported to Bondi or Byron. Warm & sheltered even in the rain."
  • "We sat in the marquee area with heaters and was actually able to remove our coats."
  • "Extremely friendly, very welcoming for dogs, cosy and warm pub."
  • "Lovely atmosphere with music, patio heaters and fairy lights."
  • "Pretty, heated and covered outside area with garden views at the back."
  • "The garden tables look great at night with carefully placed uplighters on the trees."
  • "A warm, cosy pub."

Cons:

  • "The only thing that spoiled our evening was the arrival of the live entertainment."
  • "Calming atmosphere, although a lot of children screaming at one point."
  • "The pub is a lovely, cozy place but we found the restaurant a bit lacking in soul."
  • "They also serve sauce in single plastic sachets which being near the coast I wouldn't have imagined anyone would do this."

Food Quality

Pros:

  • "Excellent food. Delicious cocktails."
  • "The food was brilliant, and the rooms were very nice."
  • "Food very good."
  • "The food is fantastic too. The biggest fish and chips we've ever had."
  • "The ingredients were excellent and the cooking appropriate and good; well above what you would think of as pub food."
  • "Incredible meal. Loved the lamb chops and the burger was incredible-especially the onion relish and quality of the beef."
  • "The food was so delicious!"

Cons:

  • "Better dessert selection required and the duck starter was amazing but well over £7.00 for a very small ramekin of duck and three pancakes was a rip off."
  • "Though the mixed veggies were kind plain."
  • "The beef lasagne had been microwaved a little too long and as a result was hard all around the edge."
  • "Sunday dinner booked for 6 people on holiday, beef undercooked and slimy, roast potatoes raw in the middle, we did complain early on in our meal but nothing was done about it."
  • "But the fish dish we ordered this time was dry, felt it had just been reheated."
  • "Food was delicous and tasty, however very expensive for pub food £20 for fish and chips feels a bit on the pricy side."
  • "Food very expensive and not worth the money beer prices dearer than London."

Service

Pros:

  • "The staff were so considerate of my husband as a wheelchair user, changing our booking for a table that was suitable."
  • "The staff were great and we'll definitely be back next time we're in West Wales."
  • "Excellent service and bags of atmosphere - highly recommended."
  • "The staff are super-friendly too and the food was outstanding."
  • "Absolutely amazing, customer service was the first thing we noticed when greeted by Dai, nothing was too much trouble."
  • "Each and every time the service has been superb, by every member of the team we encountered."
  • "The staff were great and the food was gorgeous."

Cons:

  • "Just one waitress was a little eager to take plates away before either me or my friend had finished."
  • "Staff very friendly, but let down a little by leaving us waiting for over half an hour to clear plates and bring the dessert menu."
  • "Service was awful, we couldn't fit our legs under the table."
  • "Really infuriates me when they constantly short measure their pints, even when you continually ask the bar staff to top up your pint, they must be under instruction of the management."
  • "Food very good. Would strongly suggest some training in customer relations be given to female staff however. Really a shame as their surly manner spoils the evening."
  • "Food good service a shambles. Everyone hanging around the bar waiting for tables they've overbooked."
  • "The service however was another story. Chaotic!"

Value

Pros:

  • "Very reasonably priced for the quality of food you get as well."
  • "Excellent food, value for money."
  • "All the food was very good value."
  • "Great pub lunch. Good portion sizes."
  • "Excellent value for money, meals were stunning with great service."
  • "Wines are reasonably priced."
  • "The menu is varied and reasonably priced."

Cons:

  • "A bit pricey but everywhere is in this crazy year of staycation."
  • "Premium prices for drinks but understandable why."
  • "Nice friendly pub, good food and drink, very expensive though."
  • "Food very expensive and not worth the money beer prices dearer than London."
  • "Food was delicous and tasty, however very expensive for pub food £20 for fish and chips feels a bit on the pricy side."
  • "Dinner that evening was a little pricier than what we would normally pay."
  • "Food very expensive and not worth the money beer prices dearer than London the manager that served us thought we were wanting a room instead of lunch reservation and then tried to charge £2 for a glass of tap water!!!!:("

Accommodation

Pros:

  • "A very cosy Inn, with about 15 rooms. The food was brilliant, and the rooms were very nice."
  • "The rooms were spotless, and a special thank you goes to Lisa, who made sure we had everything we needed."
  • "The rooms are spotless and the beds are very comfortable."
  • "Rooms were spotlessly clean. Welcome from David was very warm and were immediately put at our ease."
  • "Our room was really spacious and cosy, and the bed really comfortable."
  • "Room was excellent and had a rear car park which was excellent."
  • "I stayed for one night, the room was extremely clean and very comfortable."

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