Miller & Carter Horsham Reviews Summary

Staff Service

Pros:

• "Elena and she made everything perfect from start to finish!"
• "Martina who served us was so so lovely kind and was always there if we needed anything!"
• "Our server Elena was outstanding. She was friendly, conscientious, engaging and made the experience all the more enjoyable."
• "Angeli only added to the experience by being a fantastic hostess, she was friendly, attentive but without being too much."
• "Elena at Miller and Carter Horsham looked after us so well. We visited for the special occasion of my grandmother’s birthday, and Elena could not have done more for us."
• "We were served by Martina and she was so lovely! It was my first visit to a Miller & Carter and she was so helpful."

Cons:

• "One of the staff was walking around with an air-pod in. Felt a little awkward to see."
• "Service was slow especially given how quiet it was in mid-afternoon."
• "Customer service was poor, waitress was bordering on rude."

Food Quality

Pros:

• "The food was fantastic, beautifully done steak, fries, salad and a stunning beef dripping sauce."
• "The food was excellent (the calamari and aioli were superb!) and our server Elena was outstanding."
• "The food was unreal, cooked perfectly and presented beautifully."
• "Food was excellent as always, not too pricy for what it is!"
• "My partner and I shared a Butchers Block - 27oz of amazing flavours from the different cuts of meats."

Cons:

• "The side dish of garlic mushrooms weren’t very garlicky and were in fact very watery."
• "The food ordered originally ran out, so I had an alternative, which, although tasted great, was not what I had set my heart on."
• "I was very disappointed with the meal and service. The Chateau Briand took more than 40 minutes to arrive."
• "Steaks were ok, but for £35.00 each would expect them to be more tender."
• "Apart from the best steak I have had in a REALLY long time? The atmosphere was fantastic - calm, relaxed and welcoming."

Ambience and Atmosphere

Pros:

• "Lovely atmosphere in the restaurant."
• "A great atmosphere as well with great lighting, friendly staff, and nice calming music to compliment the lively atmosphere."
• "Wonderful nice atmosphere and wonderful food."

Cons:

• "Place feels soulless and overpriced as a result."
• "The restaurant was very noisy, which made conversation difficult."

Value for Money

Pros:

• "The signature experience was definitely fantastic value for money - we were extremely full at the end!"
• "The set menu prices are very reasonable and the quality and quantity of food that you get is amazing."
• "Lunch set menu which was the best value for money I've ever experienced."

Cons:

• "Food is a bit pricey, but still worth it."
• "The food was good, albeit expensive."
• "Steak melted in the mouth. New menu has lots of new choices. Can't wait to return! 😊"