Sheila's Cottage Reviews Summary

Staff and Service

Pros:

• "Lovely friendly waiting on staff, great prices."
• "The environment is warm and welcoming staff are friendly and attentive with prompt courteous service."
• "Friendly staff, barely audible Muzak (hooray), reasonable prices."
• "Staff were wonderful and very attentive."
• "Polite, friendly service and the changes in the building were for the better."
• "Would definitely recommend Sheila’s Cottage for its prompt service, attentive staff and delicious food."
• "Very friendly accommodating staff and very very good food."

Cons:

• "Possibly the most miserable staff I have ever had the misfortune to encounter."
• "Their staff lacked good customer service & our drinks were of a poor standard."
• "Greeted by a very personalityless young woman who just said 'no, not serving any more' not a sorry we can't help or anything of sorts, very rude."
• "Reading the previous reviews, we were a little disappointed last night. No water offered for the dog."
• "No water offered for the dog, no service with a smile, no thank you when we cleared the table for the waitress."
• "Food appeared to have been cooked by a 12 year old - barely edible."
• "With a children’s menu we at least expected a highchair but were advised the owners didn’t want one."

Food Quality

Pros:

• "Absolutely delicious, cannot fault it at all."
• "Enjoyed a nice meal, mine was vegetarian and very fresh; no skimping on the walnuts in the salad that accompanied it."
• "Lovely home cooked food. The restaurant is licensed and sells a range of wines and beer."
• "The lamb was soft, delicious and so well seasoned."
• "The food was excellent. You could tell it was freshly cooked, lovely and hot and beautifully presented."
• "Food ordinary but very good with generous portions."
• "Food was absolutely lovely. So much flavour in the vegan tagine."

Cons:

• "Just like everywhere in the Lake District it's overpriced."
• "How disappointing to find we'd been charged £21 for a £16 bottle of extremely cheap and nasty red wine."
• "Pretentious menu and prices to match, but the execution was average at best."
• "The whole experience felt rushed, what a shame."
• "Also £5.40 for a single G&T is a bit on the steep side."
• "£7.50 for one slice of bread with a bit of cheese on it a spoon of very sweet chutney and a bit of salad dressing is taking the proverbial."
• "Restaurant is nice and the service was good but the food was just terrible."

Atmosphere and Decor

Pros:

• "Lovely inviting decor, the menu looks amazing and tastes even better."
• "Lovely little traditional restaurant tucked away off the main street."
• "What a lovely restaurant. Cozy, quirky interior."
• "Beautiful little pub we went on a very dark and bitterly cold night, they had a lovely fire going and was toastie."
• "The place is much bigger than it looks from the quaint outside!"
• "So lovely to be able to take the dogs in."
• "A cosy place hidden away which serves delicious food and has a very welcoming atmosphere."

Cons:

• "Toilets are up stairs, not sure if there's an accessible one on the ground floor."
• "The décor is a bit dated but the culinary reputation is well deserved."
• "Ended up having spent a lot but disappointed and underwhelmed. It's appearance held such promise too."
• "My pie was so hot I'm sure it had been microwaved and the seafood basket starter was horrible."
• "Ambiance a bit hotel like, but a safe bet."
• "Expensive for the portion size and quality you get."
• "Would be nice with a fireplace to continue homely relaxed feel."