Lucy's on a plate Reviews Summary

Food Quality

Pros:

• "The food came quickly, piping hot and utterly delicious!"
• "The FOOD, one word, UNREAL!!"
• "The food is amazing."
• "Very good food, topped with delicious desserts."
• "Fantastic quality food and reasonable prices."
• "Our meals were absolutely delicious."
• "Amazing food with lots of choice."

Cons:

• "The food was tasteless and the service the sloppiness I've experienced in a restaurant."
• "Almost everything else about the meal was terrible."
• "Risotto was VERY bland, chocolate fudge cake was stale."
• "The worst fish and chips I've had for years."
• "We wouldn't go back as left a bad taste."
• "No idea what the food is like."
• "Disappointed to be honest."

Service

Pros:

• "Staff were so attentive and helpful."
• "Staff were friendly; our starters and mains well presented, tasty and all we expected."
• "Good atmosphere. Friendly staff with subtle attentive service."
• "The staff were friendly and helpful."
• "Service was friendly & quick and the prices very reasonable."
• "Super, friendly, professional staff."
• "Friendly and excellent service. Waitress is attentive and provides great recommendation."

Cons:

• "Unfortunately they ran out of my first choice starter 'Figgy Piggy'."
• "When we got our long awaited meals, 2 of them were wrong!!!"
• "Service was slow and sometimes didn't appear to know what they were doing."
• "We had to wait 45 minutes between our starter and main."
• "The waitress didn't seem to care and just said that she'd mention it to the chef, no apology."
• "We waited for 1 hour and 30 mins for our meal."
• "We were completely ignored by the staff for more than 5 minutes."

Atmosphere & Decor

Pros:

• "It's fun, good atmosphere."
• "Quaint and quirky decor featuring on rustic charm adds to this special dining experience."
• "The perfect welcoming environment."
• "Great food and atmosphere."
• "The resturant is cosy with a superb atmosphere (and doesn't take itself too seriously - in a good way!)."
• "Lovely staff and atmosphere."
• "The atmosphere is to die for."

Cons:

• "COVID should not be used by the owner of a business to treat her paying customers so badly."
• "Very overpriced."
• "The decor is eclectic and made it feel as if you were in someone's house which might not be to everyone's taste."
• "We also requested table decorations as advertised on their website for my partner's birthday, this was ignored completely."
• "Stood by door waiting for someone to come to us and nothing."
• "When I rang at 6pm to book a Gourmet Card meal they said that I needed to have booked by 3pm - no mention of this on gourmet website."
• "My wife and I ate there on Sunday 16th January 2022. The food was excellent and we decided to re-visit the restaurant on Tuesday 18th of January 2022 when we were assured it was open for business. We turned up only to find it was closed."