Langdale Hotel & Spa Reviews Summary

Rooms

Pros:

• "The rooms are always fantastic (great shower pressure if that’s your thing)."
• "The room was extremely comfortable and stylish."
• "The room brought a 'oh wow' from my wife when she opened the door for the first time."
• "Rooms are great, but not brilliant in hot weather, as there's no aircon."
• "Great pool and spa facilities, lovely rooms with comfortable beds."
• "Our room was very cosy and we were surprised to see the hotel left an umbrella ready for use right at our door."
• "The room however was fabulous we stayed in the waterside and it was gorgeous."

Cons:

• "Found our room in need of some maintenance."
• "Rooms are great, but not brilliant in hot weather, as there's no aircon."
• "The general aesthetic looked tired and with a lack of house keeping."
• "Entrance hall had a motion sensor light which was that sensitive it just kept going on and off which was really annoying."
• "Housekeeping staff had their stuff in a wardrobe outside our room, therefore their work kept disturbing us in the mornings."
• "The wall paper was coming off, there was hairs on our glasses, we had to clean the bathroom before we could use it, the kettle was disgusting with the amount of filth on it."
• "The room was actually situated around the corner of the hotel... secondly the room smelt like body odour."

Spa & Leisure Facilities

Pros:

• "The spa is perfect!"
• "Pool and leisure facilities very good."
• "Leisure facilities well kept and clean."
• "Had our first visit to Brimstone spa and it was lovely. It wont be our last visit."
• "If you are into swimming and exercise it has a large swimming pool and weights and cardio room."
• "The leisure club staff also seem more attentive and doing more tests / checks etc and standards high."
• "The Brimstone spa is incredible and like nothing else outside of say Germany for cleanliness and quality of Saunas / spa treatments."

Cons:

• "The steam room was out of order too."
• "The spa is nice but very small and overcrowded."
• "The pool and sauna was a mess. Very dirty ground everywhere."
• "The jacuzzi pool was out of order which we were not told on entry."
• "The steam bath and one shower were out of order. Access to the lawn from the pool was locked and therefore impossible."
• "Spa facilities superb but albeit treatments a little expensive."
• "The spa was average needs updating steam room had a pool of rust on the floor."

Food & Dining

Pros:

• "The food at the stove was ok."
• "The Stove restaurant has a gorgeous atmosphere and beautifully decorated, and food is always high standard."
• "We started with lunch and had a sharing Deli platter, the meat option, which was great quality food & a great portion size."
• "The food in Stove restaurant is delicious."
• "The breakfast was great. Buffet breakfasts are very hit and miss in general, but this one definitely had a higher quality to most."
• "The food at The Terrace, which is the hotel's restaurant, was nice and not that much more expensive than the surrounding pubs."
• "We ate at the Stove restaurant on site one evening and had theeee best food ever!"

Cons:

• "Unfortunately the food does not live up to expectations."
• "Now sadly I think there are but 5 main course dishes to choose from and almost every dessert being ice cream."
• "The only critique I would make is that the food at the stove could be improved a little."
• "We had a 20th anniversary meal the first night shared by around 20 small flies crawling on the food."
• "The food at the stove could be improved a little."
• "Breakfast left some to be desired, all the proteins tasted very oil soaked."
• "The Stove restaurant is not worth the money. Our main dish (lamb) was just lukewarm."

Service & Staff

Pros:

• "The staff from the check in through to the hotel staff we attentive without being fussy or intrusive."
• "So attentive, friendly and honestly the service was exceptional."
• "The staff are brilliant, and incredibly helpful and friendly."
• "Welcoming and helpful staff and the spa was just fabulous."
• "The staff are so accommodating (shout out to the lovely Alice at Reception)."
• "The staff are always excellent and attentive."
• "All the staff I came into contact with, were exceptionally friendly and helpful."

Cons:

• "The service on the four occasions we have been in was very poor, waiting a least 20 minutes to be served even though not busy and lots of staff wondering about doing nothing."
• "When the evening meal was being served this meant we had waits of on average of 15 minutes before our drinks arrived."
• "The service when trying to get a coffee in the afternoon, then in the evening getting a quiet drink was very slow."
• "The only criticism we had was that our final bill was incorrect so we had to wait around and in the end someone called us back once we had left to sort out the final payment."
• "Restaurant service let's the hotel down majorly."
• "Rude staff! Ordered a steak in the Stove restaurant. It was over cooked."
• "The breakfast here was unacceptable, the staff were not interested and had no remorse in the bad service of quality of food."

Location & Surroundings

Pros:

• "The location is amazing at the base of the Langdale pikes."
• "The landscape and are surrounding is breathtaking."
• "Peaceful and idyllic part of the Lakes set in Great Langdale near the quaint little village of Elterwater."
• "Fantastic location, real attention to detail in the luxurious rooms."
• "The location is to die for and you could spend all day just walking around the grounds."
• "As a valley, Langdale is beautiful, it has great walks and a selection of good pubs."
• "What a beautiful location and hotel."

Cons:

• "Only complaint is driving was a nerve wracking experience there. Roads shrink and expand at will."
• "One thing to consider is the bus frequency between Ambleside & this place is very less which restricts the movements/activities."
• "However, what would have been a lovely view was ruined somewhat by a busy walkway running right through the centre of the window."
• "Tight parking and access roads around the time share estate are also narrow."
• "Parking is a major issue."
• "We arrived in the dark, so we found it difficult to find reception."
• "Will be visiting the Lake District In August for my Husband's Birthday but after a phone call to the Hotel today to enquire about a waterside room available and other options the lady I spoke to clearly did not listen to my request and dates and gave me the wrong information."