Barcan+Kirby Solicitors Reviews Summary

Category: Legal services Bristol

Address: 49/50 Queen Square, Bristol, BS1 4LW, United Kingdom

Phone: +441173252929

Rating: 4.8
based on 147 reviews.

Expertise and Professionalism

Pros:

  • "They demonstrated professionalism, dedication, and expertise in handling every aspect of my property transaction."
  • "Stephen Parker was excellent in handling our recent conveyancing assignment. Always responsive, precise and to the point."
  • "Steve made the sale of our elderly mother's flat a very smooth process."
  • "James at Barcan + Kirby was extremely helpful in offering advice, giving an honest and concise appraisal."
  • "Fiona Dabell... was very professional and compassionate throughout my claim for medical negligence."
  • "Myfanwy Buckeridge... The professionalism, quality and, importantly, the sensitivity of the advice and service."
  • "I would highly recommend Samantha Castle at Barcan and Kirby within the Employment Law team."
  • "Iysha was incredibly helpful and professional during our consultation and followed up swiftly after."

Cons:

  • "The only good thing we can say is that the receptionist was helpful. Sadly after we made our payment... no word from them for weeks."
  • "Our only gripe was attention to detail in documents: incorrect dates, names spelt wrong etc."
  • "Terrible dealings with Barcan Kirby, they lied multiple times at trial to cover their own back."
  • "Complete waste of time and money ! Do not use this firm."
  • "Dreadful the receptionist or who answers the phone seems to run the place and decides on legal matters."

Communication and Responsiveness

Pros:

  • "The communication was good throughout, we knew what was going on Steve's team was responsive to our requests."
  • "Steve worked incredibly quickly to get both completed, and I can honestly say it I didn’t once worry or feel overwhelmed by the process."
  • "I found out during the process that I would have to unexpectedly move out of my rented flat early... B+K were very receptive of this."
  • "Sharlie was incredibly helpful - both informative and supportive. One call with Sharlie and I went from being on the back foot, to being on the front foot."
  • "Very efficient, always ahead of what was going on with our sale and most of all very personable, understanding and adaptable to our situation."
  • "I have used barcan and Kirby for my conveyancing on a few occasions and I found them to be extremely helpful and stress free."
  • "Speaking with 1 person throughout really made me feel cared for."
  • "The solicitor who dealt with my case is very competent with financial matters and managed to secure a financial deal for me."

Cons:

  • "We find ourselves in the position where having wasted that upfront fee (not cheap), are looking elsewhere for someone to represent our small business."
  • "The firm did not raise any comments or issues, or risk of not meeting the timeline for the first 3 weeks."
  • "Second time round, the sale - which was pretty straightforward - was painful. It was incredibly hard to contact anyone, there were constant delays."
  • "New build purchase; 28 days to exchange contract required by the developer; the firm did not raised any comments or issues, or risk of not meeting the timeline for the first 3 weeks."
  • "Follow-on queries don’t seem to receive the same attention or expedience as those where money is being discussed. Getting a simple response at times is rather slow."

Personalized and Empathetic Approach

Pros:

  • "Kirsten Hale (aided by Amber Sutton) at B+K Queen Square handled my divorce. She was really efficient and nice to deal with, she explained everything in stages as we went along, and had very good attention to detail."
  • "I would highly recommend Samantha Castle at Barcan and Kirby within the Employment Law team. She dealt with my case professionally with empathy and compassion."
  • "I was very pleased with the service that Charlotte and her colleagues provided. She kept me informed every step of the way and answered all of my enquiries promptly."
  • "I cannot highly recommend Barcan + Kirby solicitors enough, especially Fiona Dabell. Fiona took my case on in April 2019. I found her extremely professional, very empathetic, honest and supportive at all times."
  • "Kirsten Hale advised me on my divorce in an easy to understand manner that I could follow during a very stressful time in my life."
  • "I had the pleasure of working with Kirsty Bancroft after having a cycling accident and being hit by a car. They were super on top of things and gave me a no win no fee policy which really helped me."
  • "Iysha was incredibly helpful and professional during our consultation and followed up swiftly after the consultation."
  • "Exceptional service. Victoria McArthur covered the conveyancing on a sale and purchase in October. She was excellent in all aspects and I would highly recommend Victoria and Barcan + Kirby."

Cons:

  • "My only complaint would be the lack of compassion shown by one particular individual."
  • "I had the experience of a lady with a theatrical introduction as to how she could help, she dismissed my enquiry."
  • "Complete waste of time and money ! Do not use this firm. They made me pay upfront and not provided anything for 4 weeks."
  • "Dreadful the receptionist or who answers the phone seems to run the place and decides on legal matters, just ask to speak to a solicitor don't waste you time with this lady."

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