Sainsbury's Reviews Summary

Staff and Service

Pros:

• "Very helpful and friendly staff."
• "5 star service, really friendly and helpful staff, great product range at good prices, also added bonus on Nectar points, recommend to all to shop here, never had a problem."
• "Nice friendly and helpful staff will to go and help you find the item or item's you are looking for and the store was clean and tidy, and I got my bags packed for me I would like to thank all the staff at biggleswade Sainsbury's."
• "The staff are lovely, will never do online so keep them employed."
• "We have found the staff are amazing in this store."
• "Super helpful staff, no queue to get in and allowed you to shop without having to follow a one way system which was great."
• "Staff helpful as always."

Cons:

• "Shocking and ignorant attitude from a member of staff at the self service till."
• "Really disappointed with the service I received today. Lady on the kiosk seemed to not want to serve me due to amount of items and very unapproachable."
• "Staff generally seem unhappy, stock is poor."
• "Arrived in the cafe 20 minutes before the cafe's closing time to be gruffly told that all the hot food had been thrown out."
• "Extremely busy with too few staff."
• "Did self check out. Random scan... Disgusted with treatment received. Staff need training."
• "The staff varies between nice and grumpy."

Store Layout and Cleanliness

Pros:

• "It's a supermarket that had a good range of products at reasonable prices. It's clean, bright and well laid out."
• "Clean and tidy store well laid out and has most things you would expect to find in any sainsburys."
• "This store is always clean and well stocked."
• "Shelves are all nicely stocked and the floors are clean."
• "A very clean and well laid out shop. Plenty of room down the Isles."
• "Clean and tidy with ample parking mosty but not at peek times good slection of goods dedicated disabaled parking by the Store with p/c places near by instore baker, fish monger, butcher cafe is on a upper floors over looking the Store accsess via a lift or stairs with a w/c on both levels hot meals cooked fresh to order can be busy at lunch times."
• "Really good store, a wide range of items at lots of different price points. If you want fancy you can get it, you want cheap you can get it. Also has Argos inside."

Cons:

• "This used to be a pleasant place to shop, alas not so much now."
• "The shelves were mostly empty with boxes just dumped on the shelves and the front ripped off."
• "Gone down hill. Shelves either empty or less than a day shelf life."
• "Restaurant open and spacious, but in need of a clean and update, dirt around the air conditioning ducts doesn't look pretty."
• "Several items out of stock."
• "NO 4pt milk of any type on sale at 15:45! Nothing."
• "The store was very dirty, cold and dark."

Product Range and Availability

Pros:

• "Love coming here because I can get things here that other local shops don't have. Today for instance French onion and royal Game soups lovely, well done sainsburys."
• "They carry a good range of products and usually have all the items in stock I need."
• "I like shopping here as the varied range of food is huge something for everyone's tastes."
• "This is a great sized sainsburys with a rotisserie section, a bakery, an argos a timpsoms and a dry cleaners I believe and a cash machine."
• "Always clean and well stocked, great for vegan options."
• "Love Sainsbury's. Their stock is never empty, they have a good selection of brands on offer, and their home furnishings and Tu clothing are lovely!"
• "Huge variety of products."

Cons:

• "Their only weakness is greed for money. Their prices are over the top 6.00 for a pie with little in it."
• "Typical supermarket but I must say it's quite expensive compared to some of the others."
• "Fruit and veg shelves quite empty this is both a good thing and a bad thing, good as more people are buying fresh fruit and vegetables. Bad cos there wasn't any of the things I wanted."
• "Never have a decent stock in. And the veggie range is ridiculous, 5 different types of mince, 4 different burgers etc xxx no variety."
• "Its seems sainsbury's more dearer than other supermarkets. The cake section use to be my favourite, but now its double the price half the taste, it seems Lidl has the best bakery."
• "Having planned to have steak for dinner for a birthday party, we attended your store... Got to the meat aisle to find the shelves completely empty."
• "Like all supermarkets Sainsburys prices seem to be going up and for the last two weeks 'The Value' items have been very low in stock or not even on sale."

Parking and Accessibility

Pros:

• "Good parking loads of spaces."
• "A huge Sainsburys a bit outside the town centre, but still reachable."
• "Quiet. Lots of car parking spaces."
• "Always seems to be easy parking."
• "Easy parking and quick at checkout."
• "Very convenient location with 24hr petrol station."
• "Conveniently placed at the side of the A1, a good place to stop for cheaper petrol and a toilet break from a long drive."

Cons:

• "Extremely busy with too few staff."
• "The car park tends to be busy most of the time so it can be a struggle to find a space."
• "Car parking is a misery. Poorly spaced often see posts lean over because of narrow turn circle."
• "The car park is not a Sainsbury's carpark. If its your first time be warned."
• "Car park layout is a nightmare, the shop itself, whilst having clear benefits is randomly laid out, it's more of an expedition than a shopping trip....phone signal could only be worse in a nuclear bunker....."
• "Very restricted disabled parking, but plenty of parent and child spaces free."
• "Car park is always rammed with people who can't drive or park."

Cafe and Restaurant

Pros:

• "Nice supermarket, food which is mainly reasonably priced & some pretty clothes. Enjoy goin to the cafe, where food is nutritious & delicious. See u again soon x."
• "The cafe is very good and staff friendly."
• "They did a really good breakfast and a great selection. The store is a pretty big one and they oft a big selection on clothes, electronics, home ware as well as the usual groceries."
• "Great store with everything you need plus lovely cafe."
• "Good place to stop if you are feeling peckish if your travelling up the A1. Ample parking petrol station they have upper level with cafe area and of course all the usual for a super market."

Cons:

• "Arrived in the cafe 20 minutes before the cafe's closing time to be gruffly told that all the hot food had been thrown out."
• "Restaurant open and spacious, but in need of a clean and update, dirt around the air conditioning ducts doesn't look pretty."
• "Haven't shopped here for awhile and was really looking forward to my visit. Went to cafe, had bacon, lettuce and tomato sandwich. Was either £3.20 or £3.70, was totally tasteless... I might as well have eaten cardboard."
• "Visited first time for over 2 years to use cafe and shop. Extremely disappointed that the cafe no longer exists!"
• "Slow service in the restaurant - still waiting after 30mins of ordering."
• "There were six people in the cafe but still had to wait 20 minutes for my food."
• "Cafe: Waited 50mins for food, when it came the vegetarian lasagne had clearly been microwaved for not enough time."