Boston Tea Party Reviews Summary

Service

Pros:

• "Lovely friendly service."
• "Service was quick and prices were reasonable."
• "Fantastic service smiley happy helpful created a very happy atmosphere."
• "The counter staff were engaging and professional."
• "Staff very helpful and attentive even when very busy."
• "Staff were friendly and helpful by letting us know in advance there was a 25 minute wait for food."
• "Very friendly and helpful staff."

Cons:

• "The service was appalling, a mistake was made with our order."
• "Service was slow."
• "Would have been 5 stars but drinks didn't arrive until we'd nearly finished eating."
• "They initially gave my order to someone else."
• "Very disappointed that even after complaining some time ago, the cakes are still on open display on the counter next to where people queue."
• "You can’t order food if you haven’t got a table, but you can only reserve a table if you stupid enough to leave your belongings unattended."
• "Many of the staff mill about almost aimlessly, the so-called manager seems to just stand about oblivious of what's happening around him."

Food Quality

Pros:

• "The food is always delicious."
• "The food was delicious, clearly freshly cooked and nicely presented."
• "Food served quickly and was delicious."
• "The best English breakfast I have had in a long long time, quality food."
• "Food was fantastic."
• "The food is really good, super fresh! High quality fish, the consistency of the scrambled egg was like a cloud, absolutely lovely!"
• "Food here was absolutely fantastic 👌 would definitely recommend this place to anyone 😋."

Cons:

• "The food was not good."
• "The bacon was dry and looked like it had been standing around for some time."
• "Not overly impressed, breakfast wasn't cheap and consisted of some precooked/reheated items."
• "Over priced and food was mediocre at best."
• "Worst food I've ever eaten, croque madame, thick ham with fat around the edge, white sauce, cheeses, soggy white bread with a hard poached egg on the top."
• "The burger was OK, but the Caesar salad was utter dreadful and the cheese and ham toastie was not good either."
• "Food is generally dire and fails to come as advertised."

Ambience & Cleanliness

Pros:

• "Place was clean."
• "The restaurant/outside dining area is so clean and well looked after!"
• "Excellent atmosphere."
• "Lovely layout - lots of corners you can tuck yourself into."
• "A great place to socialise with three separate rooms inside and a large garden area outside."
• "A nice relaxed ambience with polite and friendly staff."
• "The ambiance of the place is comfortable with a relaxed atmosphere."

Cons:

• "We sat at the back of the cafe, or the dungeon as I would describe it. It was dark with poor decor."
• "Half-cleared filthy tables. Every cup and glass brought was dirty."
• "The garden at the back a little shabby."
• "The chairs and tables looked pretty wrecked and generally untidy."
• "The decor looks very shabby now."
• "The back room lacks a little ambience."
• "The large garden at the back always looks scruffy."

Value

Pros:

• "Quite pricey, but worth it for the quality."
• "Not cheap but you get what you pay for and i was happy!! very good value for quality of food!"
• "Prices are very good, especially considering the quality of the food."
• "Good value for the quality of the locally sourced food and uniqueness."
• "Prices average for this type of establishment and are good value."
• "Food was very good and great value, there was a nice selection of cakes."
• "The staff were delightful and very accommodating with my menu request."

Cons:

• "Thought £2.85 for a small bottle of coke and a small breakfast at just under £10 was quite expensive."
• "Only reason it is not 5 star is price! Nearly 30 pounds for lunch and a coffee is quite steep for two people."
• "The whole menu is a little bit on the pricey side."
• "The only reason I haven't given 5 stars is the relatively high prices."
• "The food is overpriced. We paid £5 just for two tiny pieces of toast."
• "The avocado on toast, which cost me over £8, could not have had less avocado on it if they had tried."
• "Now they are using the claim of being green to get more money out of customers as it's no longer possible to simply buy a takeaway coffee without planning in advance as they have decided they can save money by not purchasing any takeaway cups (not green simply reducing costs!)."

Special Features

Pros:

• "Vegan & gluten-free options, lots of great children's choices on menu & children sized cutlery too."
• "Huge garden and a great space to relax."
• "It looks quite small from the outside, then you walk in & it's like a Tardis!! Loads of seating inside & all completely dog friendly."
• "The back garden is beautiful and surprisingly big."
• "There is a choice of three rooms to dine in and a fairly spacious garden area, surprisingly large for a 'high street eaterie'."
• "Bankable and consistent coffee, super homemade cakes."
• "Large range of loose leaf teas."

Cons:

• "However, we were surprised that dogs were allowed in the dining areas."
• "Unfortunately, there were no pancakes available when we arrived for breakfast."
• "Negative point is ordering system understand why it's in place but out of four of us one had internet banking so if you haven't got it are you able to pay cash."
• "Disappointing, my sister has an egg allergy. She made you aware when placing her order but ended up being ill due to cross contamination."
• "Beware! Having applied the code for the government's half price scheme, we inadvertently pressed the wrong key and were charged full price."
• "You can’t order food if you haven’t got a table, but you can only reserve a table if you stupid enough to leave your belongings unattended."
• "Dogs allowed in garden, which was great but it needed a lot of TLC."