Chocolate Chip Photography Reviews Summary

Customer Service

Pros:

• "They went above and beyond with helping us plan where we were going to get our photos."
• "Chris and Shaz made us feel so relaxed from our first phone call, video meetings, engagement shoot and wedding day!"
• "They were absolutely fantastic throughout the whole pandemic, helping us in any way they could."
• "They are so helpful and non-judgmental and I felt like no question was a silly one when messaging them throughout the year."
• "In the run up they answered any questions we had, and were so super friendly."
• "Nothing ever seemed to be a problem for you guys, you listened to all our wants and needs."
• "Our communication with them in the run up to our wedding was great."

Cons:

• "There was a delay due to supply issues getting our photo frame but Chris chased them up as soon as we voiced concerns."

Photography Quality

Pros:

• "The photos were absolutely amazing, they were actually so good that we couldn't choose which ones we loved more and we had to purchase the bundle!"
• "The pictures are more than we could have asked for. They captured our day perfectly."
• "It wasn’t an easy day given that we had all seasons of weather... however this did not stop Chris, in fact it has made for some of the most beautiful pictures I’ve seen."
• "The editing was incredibly quick, much quicker than we’d expected, and fantastic quality."
• "The photos we have received back have exceeded any expectations."
• "The photographs are even better than we could have imagined and of course we had to get them all."
• "The finished photographs are incredible and better than I could have imagined!"

Cons:

• No negative comments provided.

Professionalism

Pros:

• "They were professional despite a pet dilemma and were great at rounding people up for photos without being pushy."
• "Not only are they amazing at what they do Chris & Shazia are such genuine people to deal with from the moment you meet them."
• "Would 100% recommend! Our family and friends all commented on how good they were at organising people for the group photos and were chatty and friendly!"
• "Chris and Shazia are the A-Team and made my husband and I and all of our guests so comfortable."
• "Chris and Shazia made us both feel so relaxed in front of the camera, calmed our morning nerves and are just genuinely a lovely couple and so much fun to be around."
• "Chris is very personable, and I received so many compliments from our guests that he fitted in so well with us."
• "Chris and Shazia fit in perfectly with our wedding guests and were able to get really nice candid photos."

Cons:

• No negative comments provided.

Personal Touch

Pros:

• "It really felt like they were part of our big crazy family they really are the loveliest people."
• "Shazia was more than a photographer, she’s a personal assistant on your wedding day, she thinks of everything."
• "We couldn't recommend them enough and have been singing their praises far and wide to family and friends!"
• "Throughout the process, from the initial consultation to the final planning session and the wedding itself, it felt like working with close friends that you've known for years."
• "From the moment we met Chris and Shazia we were put at ease."
• "Chris was fantastic. He essentially filled in as a wedding planner at times."
• "Chris and Shazia go above and beyond the role of a photographer."

Cons:

• No negative comments provided.

Efficiency

Pros:

• "We received our photos really quickly."
• "We received our photos within 9 days."
• "The finished photos made me cry."
• "We are so happy with our photos, we got them back 5 weeks after the wedding which was much quicker than expected."
• "They were so accommodating and the pictures are just what we wanted (not to mention they were sent to us so much quicker than we were expecting)."
• "We are absolutely blown away after receiving our wedding photos a couple of days ago."

Cons:

• No negative comments provided.