Bright Financial Reviews Summary

Professionalism and Expertise

Pros:

• "Emma was extremely professional and knowledgeable."
• "Emma has been brilliant, very friendly and helpful with all my mortgage needs!"
• "Emma's knowledge throughout my first appointment just filled me with confidence."
• "Emma Tranter has been amazing...very good about responding to email and voicemails."
• "Emma is professional, knowledgeable, experienced and absolutely on top of her game."
• "Emma is approachable and available when her assistance is needed at short notice."
• "Emma goes above and beyond to secure the best deal for your needs."

Cons:

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Customer Service

Pros:

• "We would highly recommend Emma at Bright Financial, we have used her 3 times over the past 11 years for mortgages."
• "We have used Emma at Bright Financials multiple times now. And we would never use another mortgage broker."
• "Myself and my partner are first time buyers and we cannot thank Emma and the team enough, from first contact to the end of the mortgage process Emma was excellent."
• "Whether it’s been for purchase or remortgage, Bright Financial have been first class over the 10+ years I’ve used them."
• "Emma has been very supportive through what has been a complicated mortgage and re-mortgage application."

Cons:

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Communication

Pros:

• "Communication was top notch, always keeping us informed of progress with our application."
• "She truly lived up to her reputation as SUPERSONIC!! Mission accomplished enabling us to continue our dream property purchase."
• "Emma came highly recommended from a family member who has used her for mortgages several times over the years."
• "Emma offered a personal, efficient and expert broker service."
• "I have known Emma at Bright Financial for some years now and she has assisted me with mortgages on previous occasions."

Cons:

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Support and Guidance

Pros:

• "Emma and the team have been great start to finish. With me being self-employed, Emma has been brilliant."
• "As first time buyers the whole mortgage process is a daunting one and They sat us down and explained everything from start to finish."
• "Emma helped me navigate my remortgage and talked through various options with me - I felt confident I had the best options available to me even in a difficult market."
• "Emma's dedication to ensuring I was able to get the best deal available was second to none."
• "Emma has helped and advised us so much over the years, our latest move has been smooth and easy all due to her."

Cons:

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