Blancolo Tattoo Reviews Summary

Customer Service

Pros:

• "Everyone who works there creates such a welcoming environment, a truly great experience 😊"
• "Staff are so nice and patient, always good aftercare tips as well."
• "Really nice and friendly staff that made me feel safe."
• "The staff were lovely and helpful straight off the bat."
• "The staff are absolutely amazing at their job and very friendly."
• "The girls at the reception are the nicest, and the girls doing the piercings (Natalie and Chloe) were so professional and kind."
• "All staff were so nice and very helpful."

Cons:

• "When I ask if I can reschedule for the second time due to being lost and going to be late back to work they say they're just taking my £200 voucher balance... shambles"
• "Assistant hung up on me. No customer care or empathy. Appauling service."
• "The artist wasn't particularly friendly and I didn't feel very comfortable."
• "She was condescending, cheeky and made me feel stupid."
• "Staff acted as if they didn't want to serve us when we walked in."
• "The piercer just didn’t seem interested at all, explained everything quickly didn’t engage in any conversation."
• "I first walked in and wasn’t greeted at all the two people at the reception area couldn’t have been less bothered that I was there."

Hygiene and Cleanliness

Pros:

• "Always really friendly staff and both areas super hygienic."
• "Cleanliness was great."
• "The place smells and looks clean, all of the piercing kit (needle, gloves, sterile equipment etc) was new."
• "The piercing was quick, practically painless and everything was very clean with single use needles."
• "The place is spotless."
• "The room is tiny but very clean and sterile and girl knows exactly what shes doing."
• "Staff are very well informed and trained and the place is spotlessly clean."

Cons:

• "Apart from the smell of mold and damp in the basement..."
• "The waiting room smelled like a bathroom lol."
• "Place is tiny, they pack as many as they can into a little tiny room to wait."
• "The waiting area feels a bit claustrophobic."
• "Only thing I'd say is just the shop could do with a wee spruce up and some slightly odd clientele coming in."

Pricing and Value

Pros:

• "Cannot fault my tattoo at all. Perfect!"
• "Would definitely recommend here 10/10!"
• "Would recommend this studio to everyone. Great experience all round! Very happy customer."
• "Really good value at only £10 per piercing (including the jewellery) too."
• "£10 for one piercing is the best deal ever."
• "Especially at £10 a piercing, i mean you wont get the same standard anywhere else for that price!"
• "Almost every piercing is only £10 which is a bargain in my opinion!"

Cons:

• "When I said I wanted to go for the bigger size (what I had actually asked for) I was told it would be £90."
• "Their advert 'Piercings for 10£!' is a bit confusing as I paid 20£ for a nose piercing - I assume that only simple ear piercings might be 10£."
• "They can only do £10 piercings because they use CHEAP needles from china."
• "The piercing is WAY too high in my nose and has gone past the 'sweet spot' and into the cartilage of my nose."
• "They wanted to charge me £80 for the touch up!!"
• "Cheap, but a reminder that you get what you pay for..."
• "You get what you pay for with a £10 piercing and £5 jewellery, in my case it was an infection."

Professionalism and Skill

Pros:

• "I’ve had piercings and a fantastic tattoo from Blancolo. I cannot speak highly enough about the level of service."
• "Most have been done Jen and a fair few from Danni and I cannot begin to describe how brilliant and calming these girls are!"
• "I had my first one done by Eric and he talked me through it and kept talking as it was getting done and very helpful."
• "Love Blancolo. Just had my 5th visit to my favourite, Ailie."
• "Blancolo is great, highly recommend to anyone looking for some ink."
• "Totally recommend getting your tattoos done here, such professional tattoos and amazing work!"
• "The staff here are fantastic and the artists themselves are brilliant."

Cons:

• "After attending an out of hours appointment I found out I had an infection in the area from the piercing."
• "Piercer showed no interest at all, didn't speak at all, just sat me down shoved a needle through my ear sent me out."
• "Me and my friend went here to get piercings done my friends ear piercings were done squint and not right at all and both of our belly button piercings ripped through the skin on their own as the placement was wrong."
• "Had 2 piercings out here, both were done in a rush and placed incorrectly."
• "I got my 3rd lobe done and it was pierced extremely high compared to my other piercings."
• "The studio was busy that day and they ended up taking 2 people into the piercing room at a time, NOT ACCEPTABLE PRACTICE!"
• "Both went badly infected, we went to another piercing shop to get other ones done where they told us our piercings had been done completely wrong."