Address: 248 Canongate, Edinburgh, EH8 8AA, United Kingdom
Phone: +441315589019
Rating: 4.8
based on 149 reviews.
Staff and Service
Pros:
"You couldn't find staff who are more respectful or enthusiastic about what they do anywhere else."
"Sarah was so professional and totally put her at ease."
"The staff exude confidence, kindness and professionalism."
"Very friendly, great energy and not clichey like the lot up the road."
"Jared and Sarah are both very friendly, patient, knowledgeable and professional."
"Everyone is so lovely and welcoming."
"The staff made every second count. Extremely helpful and seemed really happy to help you out."
Cons:
"They don't tattoo your hands and they couldn't make my tunnels bigger :("
"Not nice neither welcoming. I felt I was doing a favour to the owner."
"Popped in to buy some new tongue bars... Incredibly rude."
"The guy that pierced my ear was condescending and made me and my sister feel unwelcome."
"She was extremely unhelpful and rude, dismissing any of our ideas or pictures which we showed her."
"If you are accompanying a child who may already be anxious about getting a piercing I suggest you look elsewhere."
"The lady that was on the front desk was very rude as well."
Cleanliness and Professionalism
Pros:
"Clean place, really friendly staff."
"If you're looking for a clean, professional environment with good staff, I can't recommend Tribal Body Art or Larissa enough."
"The place is also very clean and all the staff are happy, friendly and polite."
"Always a great selection of jewellery to choose from too and a clean and tidy studio with a relaxed atmosphere."
"Super friendly staff very clean shop everyone was really helpful during piercing and afterwards and answered any questions I had about any problems."
"The studio is very clean and I'm so happy with my piercing."
"The premises is brightly lit and spotlessly clean."
Cons:
"Got my very first tattoo here by Matt. It’s healed, all raised and scarred."
"The tattoo artist rushed through my sister's and my tattoos - the lines are not straight and are jagged."
"After going to 7 different tattoo shops in Edinburgh and Inverness for advice they all said this is apprentice kind of work."
"The tattoo artist repeated many times that I liked it before leaving and seemed very rude that I was complaining about the line work."
Customer Experience
Pros:
"Tribal Body Art is the only shop I would recommend to anyone."
"I cannot recommend Tribal Body Art enough!"
"Would definitely recommend this salon for piercing ☺️"
"100% would recommend tribal!"
"They give extensive aftercare instructions, but were also really clear that you can contact them with any issues/concerns."
"100% recommended if you’re in town looking to make a lasting memory."
"A truly wonderful experience that I would recommend to anyone. Thanks xx"
Cons:
"UPDATE (15/9/2020): Thought the place was great when I got my piercings here for the first time, not so much as a follow up."
"I went in to enquire about a tattoo cover up. However did not get very far as I was ushered out the door due to not having a mask."
"Turned up for an appointment with my daughter and turned away at the door because she had forgotten her ID. While rules are rules the lady who dealt with us was simply curt and rude."