Thai Metro Reviews Summary

Food Quality

Pros:

• "All items were flavorful, I liked the drunken fried rice the most, good portion."
• "Penang curry was excellent! Highly recommended."
• "Authentic, very tasty and mouth-watering food."
• "The pineapple fried rice was also very good."
• "I tried what I believe are one of the best noodles I have ever had in London: Drunken noodles with duck!"
• "Food was delicious and high quality. We ordered two dishes and we enjoyed both so much we tried not to eat it all."
• "Their pad thai and pad see ew are delicious!"

Cons:

• "Food was really salty and pad see ew was not the traditional thick noodles but the same as pad thai."
• "The pad Thai was poor and had grit in it."
• "The food i ordered was a stir fry with duck although it was edible it tasted 100% microwaved."
• "Shocking food. This is absolutely thai food at its worst. Never eat here."
• "I ordered stir fry with prawns and got very little prawns which were also not very fresh."
• "Thai menus but Chinese dishes!"
• "The whole thing tasted like 110% concentrated peanut sauce, there was no balance of flavours whatsoever."

Service

Pros:

• "The staff were attentive and helpful."
• "Friendly staff and excellent service: food arrived in 5 min and was delicious, also good portion."
• "Friendly staff. An absolute favourite."
• "Staff is very friendly, great quality food, never have to wait long."
• "Staff were friendly and the service was quick."
• "The lady who was serving us was so helpful and very polite."
• "Polite friendly staff."

Cons:

• "The food is good. Staff is terrible. They served us non-veg when we asked for veg."
• "The customer service was poor and shocking."
• "The service is not the best so you may have to keep flagging someone down even though the place is tiny."
• "The service was pretty poor."
• "Staff were not very helpful."
• "Quick service but not super friendly. I was alone and felt rushed out."
• "Terrible attitude, went plenty of time before closing to try and get takeaway but turned away by rude staff."

Ambience

Pros:

• "It's a super relaxed restaurant that you can go easily for lunch or for dinner."
• "Had a great meal here tonight. The atmosphere and location, spot on."
• "This Thai restaurant is quite cozy near the busy street of Tottenham ct road."
• "The place may look a bit small at first sight but they’ve got basement seating as well."
• "Very pleasant place."
• "Lovely ambience."
• "Eat in or out at this fantastically authentic venue."

Cons:

• "The place is small and cramped."
• "The waitstaff stare at you the whole time you eat, not a good vibe."
• "Only problem with the basement area is it's lot noisy when people talk as it's a small closed area."
• "Quite a small restaurant but had a nice, cosy feel."
• "So many seats in the restaurant yet they can’t let me sit somewhere more spacious. Had to squeeze next to a wall."
• "Bit small inside the restaurant (We sat upstairs)."
• "Just a shame the restaurant is a little cramped and I felt like we were being rushed out the door in preparation for the next customers..."

Value

Pros:

• "Very good service and tasty food at a fantastic price -- £20 for two hearty meals plus tip."
• "Good food, good price. A family of four Swedes with two boys who rarely eat anything out of the ordinary could leave with full stomachs."
• "Price is fair. You should be able to spend up to £15 for a three course meal with dessert."
• "Prices are reasonable and affordable."
• "Most of their menu is below £10 which is a plus in my book."
• "Very reasonable for the price."
• "It is for sure good value for money."

Cons:

• "Far better experiences to be had from London's Thai takeaway scene or elsewhere for the same price or less."
• "In the end the price is way too high for what it is."
• "The manager only subtracted off the service charge, not sure why he still charged me for the absent tofu."
• "Unfortunately this restaurant is doing something dishonest with their bills."
• "And note the poor hygiene rating, which we unfortunately didn't look out for."
• "We bought for the first and last time in this place. We got food poison all three of us and the day after completely knocked out."
• "Last time I went there with a bigger group of people, they not only add some drinks and food we didn't order( they took them off after complaining) also the total amount was wrong."