Beefeater Whitley Bay Reviews Summary

Service and Staff

Pros:

• "Staff are so nice."
• "Wonderful lady called Tanya, who was the most loveliest of people."
• "Staffrob so lovely and looked after us he needs 5 stars himself."
• "Service was far better once we were seated."
• "The staff made every effort to make the occasion special and we thoroughly enjoyed our visit."
• "Staff are super attentive and really friendly."
• "Friendly, helpful staff. Served with a smile."
• "Our server was Donna who was great."

Cons:

• "After a frosty start from one of the people working there which almost saw us walking out."
• "Whole process took way too long - 2.5 hours and the place was pretty empty at points."
• "Service is terrible asked on numerous occasions for drinks to be replenished on each occasion I was ignored."
• "Bad customer service which we did complain about at the time but felt they completely ignored us."
• "Asked for recommendations of best snack for someone in a hurry for a show... 45 minutes later, nothing had arrived."
• "Shocking staff."
• "Simple good food at decent prices... the staff are really canny but can be a little forgetful on occasion."
• "Service was poor, had to wait whilst two waitresses finished a conversation they were having."

Food Quality and Taste

Pros:

• "The food always tastes so good and full of Flavour."
• "Lovley good with lovley staff breakfast 5 stars a lot of selections to have."
• "Five of us had our Christmas dinner at Beefeater Whitley Bay & we would like to say how brilliant it was."
• "Nice Sunday lunches although not much food for the price tag. (Roast potatoes were amazing)"
• "Enjoyed a meal deal dinner and breakfast as part of premier Inn stay for 1 night. Welcoming restaurant with open kitchen, fabulous host and food on both evening and morning service."
• "Food was very good, steak was cooked to perfection and tender, no fat."
• "Great service, staff are super attentive and really friendly. I am on a carb restrictive diet and they adapted my breakfast without flinching."
• "Clean bright restaurant. Usual Beefeater menu with good service."

Cons:

• "Food was fairly average, it did what it needed to and got us nice and warm - but I certainly wouldn't be rushing back for a particular dish or anything."
• "Our table was booked for 7:15, our food wasn’t served until 9:10... The restaurant was very busy and I only seen 3 waitresses."
• "Been numerous times and it's been really good. This time the steaks were still very tasty but not cooked as asked."
• "Ordered Turkey roast from Christmas menu, not great, took forever to come."
• "After the fourth time here, with no improvement on service or food waiting times I feel I have had to leave a review."
• "Had rump steak. Came cooked as asked. Can not complain about the food. Only got one drink at the beginning of my meal and never asked or checked up on the food or if I needed another drink."
• "The Drinks took about 45 minutes to receive. I ordered starters and its came together with the main food."
• "The restaurant wasn't very busy but the service was very slow Both my husband and I had the set lunch."