Address: Morton Pk Wy, Darlington, DL1 4PJ, United Kingdom
Phone: +441325373340
Rating: 4.0
based on 170 reviews.
Service
Pros:
"We had a warm greeting upon arrival, and the staff were very friendly and helpful."
"Even a man, who I'm presuming was a manager, was showing guests to their tables."
"Jack served us tonight and nothing was a bother for him at all. Really polite and respectable towards our party."
"Dan our waiter was spot on always ensured are drinks where topped up the meal was outstanding would highly recommend this place to anyone."
"Staff were fantastic and really accommodating."
"The waitress who bought us our bill apologised several times, believe her name was Amy."
"Staff are super friendly but one that is outstanding is Leanne. She's an utterly outstanding host the likes of which I haven't seen in silver service restaurants!"
Cons:
"Staff didn't really care either. Indifferent."
"Server was polite but not very attentive and service was slow considering it was not too busy."
"Poor service friends orders extra chips with their meal but we had all finished our meals before they arrived."
"The manager never came over and looked as if she was avoiding us."
"2 hour wait for food. Staff were sick of their life which is fair enough but making customers feel like a total inconvenience? Not good enough."
"Pushy service and quick to get rid! Waitress trying to push extras constantly."
"Asked for no ice, got ice.. rude uninterested waitress."
Cleanliness
Pros:
"Spot on. Breakfast was piping hot when it came out."
Cons:
"Place stank of bleach."
"The tableware hygiene is poor. The 'clean' glass has someone's lips print on!"
"The place is not very clean, inside chairs have stains and dried on food still on them, cutlery had smears, blinds layered with dust etc."
"It became so noisy that we left without ordering anything."
"A really cold and noisy restaurant."
"Toilets are filthy every time and even though there is a sign encouraging you to inform staff which you dutifully do, they remain rank."
"Table was dirty, so I cleaned it."
Food Quality
Pros:
"the burgers where delicious"
"Wow the food is good I would rate the table service and the food 10/10 and with the bill it was reasonably priced as well."
"the excellent Sunday Lunch with bottomless roast potatoes"
"your cooked breakfast is made to order while you wait for that you have the choice of pancakes muffins fruit yogurts cereals toast tea and coffee fruit juices and there all you can eat defo worth the money"
"The ribs are tender and succulent."
"Starters of chicken wings, calamari and chicken gougons were all lovely."
"The food was lovely."
Cons:
"Over priced for the quality of the food."
"Food was dreadfull breaded calamari and beef burgers cooked in the same fryer is not a good taste."
"The calamari was not existent and could have broken your teeth."
"The roast potatoes were rock hard and dry, the Yorkshire pudding was flat and hard, the stuffing balls were like fishing weights, the turkey was dry but ok."
"Food came cold. My gammon steak was about 40% fat."
"Food was terrible, very dry chicken. Missing half the food on the plate."
"Beefeater that has terrible Beef."
Atmosphere
Pros:
"Really nice inside, booths to get cosy in"
"Loved the early morning music outside, really put you in a good mood before breakfast."
"Food here is lovely and the service was great as well."
"Staff were friendly and efficient. No issues at all, will HAPPILY return."
"The food was first class, my Mixed Grill was one of the best I've had in a long time."
"The staff are so friendly (my 3 year old get so much attention from them) and helpful. Nothing is too much trouble!"
"The staff are fantastic. You'll have trouble finding better service elsewhere."
Cons:
"It was like sitting in a hall rather than a restaurant."
"The noise was awful, there was nothing to absorb the noise."
"However, the waiting time spoiled the whole experience."
"And then the end part was the high price for the poor food."
"The roasted veg as a side was disappointing it was like it was cooked in liquid ice."
"The gravy was a bit watery."
"Greasy food. Fatty beef."
Value
Pros:
"We opted for the all you can eat breakfast menu for £9.99. The choice was vast and the cooked breakfast came out piping hot."
"Only a five star as had voucher, 40 % off."
"At £9.95 for 2 courses the price was fantastic."
"Bill of £84 down to just over £50, or a tenner a head. Quality!"
"Look out for the £5.00 meal offers."
"I thought the breakfast was really good with a lot of choice."
"Eat here a lot. The staff are fantastic. Drinks are pricey but the food is generally very good."
Cons:
"ask for a well done steak and that what you get after 3 attempts."
"No chip and pin available. Only pay by cash was available."
"Menu limited not much choice not worth the money."
"Food was extremely overpriced for the quality of food they are serving."
"Generally the prices also seem to have increased significantly since the last time I came here."
"Overpriced, shall never bother visiting another Beefeater."