Esquire Hull Reviews Summary

Stylist Expertise and Skill

Pros:

• "Darren really cares about doing what is right for your hair and ensuring you get the best out of the appointment."
• "Jenna is talented and knows the best way to style and cut curly hair, can’t recommend highly enough."
• "Jenna did a great job of cutting and styling my hair and took her time to make sure I didn’t leave until it was perfect!"
• "Darren has been amazing and gave it some more life and a beautiful cut."
• "Sophie has been doing my hair for over 2 years. She is so friendly and really listens to what you want."
• "Darran did a fab job & I couldn't be happier with the result."
• "Jenna really listened to what I like, and took her time to achieve excellent results."
• "Darran restyled my hair for me yesterday and it is just what I wanted!"

Cons:

• "Came here for my first post lockdown haircut and had high hopes... I left with jagged ends and uneven layers."
• "Unfortunately, it became the norm that I was kept waiting for anything up to half an hour after appointment times."
• "But when it came to the cut - I am sorry if I sound harsh, but I thought he lacked basic skills."
• "I absolutely hate my hair and I paid over £70 for it, the hair I got was completely different to the picture I showed."

Salon Atmosphere and Environment

Pros:

• "A really friendly salon and Darren is an incredible hairdresser - the cut and colour are really lovely."
• "The Salon has such a positive vibe and all the staff always greet you with a big smile."
• "The atmosphere was warm and relaxed, and everyone was so friendly."
• "I felt so welcome here, loved the laid back but pleasant vibes in the shop."
• "Esquire was perfect for me in that they were professional, did an AMAZING job cutting and styling my hair."
• "There’s always a lovely chilled out atmosphere at Esquire."
• "Great atmosphere, a warm welcome, and everyone is so nice."
• "I've never been one to stick to one salon but going here is now my regular place for a pamper."

Cons:

• "Unfortunately, it became impossible to have any commitments afterwards, and sadly having had my last appointment cancelled at the last minute was the final straw."
• "I had this colour done almost every 3 months and this is the first time I had it stain all around my face."
• "I'd been turned away from a couple of places marketing themselves as 'gents hair salons' because I've got long hair."

Customer Service and Care

Pros:

• "Darran and his team were absolutely fab! I was really nervous due to trying somewhere new after more than a decade and Darren really made me feel at ease."
• "I had a great consultation and hair appt - lots of care was put into my hair and I'm very pleased with the outcome."
• "I felt very comfortable there and everything went perfect thank you so much."
• "Darren took the time to talk through what I’m looking for at start... I left with lovely healthy looking silvery hair!"
• "Absolutely love going to Esquire; Kelly, Darren and Meg make you feel comfortable as soon as you walk through the door!"
• "Esquire was recommended to me by a friend... After one session at Esquire, Kelly had given me the bright and natural blonde colour that I’d always wanted."
• "Thank you for fixing my lockdown hair!"
• "It was great to see the team today and finally get my hair sorted."

Cons:

• "Darran insisted, that I had a negative attitude ever since I entered the salon, and my initial goal was to have a 'free haircut'."
• "I've been a couple of times and I always come away with what I want."
• "I went to Esquire for the first time last week. I had a lot of work done on my colour and treatment."
• "Thank you Darren for inviting me back for a free hair cut and consultation."