"Antony was an amazing guide. He made us feel like we were his most special customers."
"Our tour guide, Wesley, was excellent! He was prompt, professional and highly informative."
"John was so informative, friendly, warm and also a very talented photographer."
"We had such an awesome time with John. He was so informative, friendly, warm."
"Ryan was an awesome black cabbie tour guide. He took us off the beaten track to some hidden gems."
"We had a fabulous tour with Dennis. He blended the old history with the new."
"William was a brilliant guide. It was 2 days pre-coronation with multiple road closures but he knows London so well."
"Sean gave us a wonderful tour: he was so informative and interesting."
Cons:
"Our 'guide' was super nice but not sure I would call him a guide. He was definitely not an expert on Windsor."
"Unfortunately, the white cab had technical issues and he was the replacement. It would be basic Administration to inform the client by text or email of the change."
"The Administration had also failed to inform the driver of the brief. He apologised most graciously and said that had he known he could have studied an appropriate route."
Customization and Flexibility
Pros:
"Antony should be your first request if you book this tour. He will accommodate any of your interests, from ghost tours to Beatles tours."
"Our tour guide, Antony, made it a wonderful experience for my parents and me. He had incredible enthusiasm, expansive knowledge."
"We had the joy of doing a tour with Ricky! He personalized the tour to our needs: modern architecture and streetart."
"Antony took us to spots where he was raised, showed us where Dickens drank, took photos of us in front of all the sights we wanted."
"We loved our private tour. Our driver William was excellent. We got history and details and were able to get a great overview of London."
"We had a wonderful time with Mark, our guide, as he took us through London. He made the trip extremely entertaining and showed us many hidden gems."
"If I could give 10 stars I would. Tony Podowski, our tour guide, made our day absolutely perfect."
"To start, Russell was entertaining and extremely knowledgeable. He has been driving a cab in London for over 30 years!"
Cons:
"Our guide was not fully prepared for the 'Secret London with photography in mind' tour as the brief was not communicated to him."
"The tour could have been more enjoyable had the driver been properly informed of the requirements for a custom photography-focused tour."
Historical and Cultural Insights
Pros:
"He even helped us out later when we needed suggestions. He was entertaining. We laughed a lot, but also learned a lot about London!"
"We both have feet issues and were worried about not being able to walk for long stretches while in Europe, and Antony helped us have an incredible trip."
"Mark was an awesome tour guide! He is very personable. He is so knowledgeable about the history of London."
"We had Anthony for our private black cab tour. I wish we could have spent the whole day with him. He was so fun and really went out his way to give us an awesome experience."
"Will Jones, our tour guide was a gentleman. Knowledgeable, witty and experienced, he showed us all the key sites to see."
"Tracy was a fabulous tour guide. We loved her recommendations and her incredible storytelling."
"Dean was an amazing guide! He managed to show us so much in such a short amount of time and his knowledge of London and its history was endless!"
"John was fantastic! This tour is great and a wonderful orientation of London. John is so knowledgeable and we learnt so much about London and its history."
Cons:
"We asked him all sorts of questions he didn't know the answer to. But I would use him again in a heartbeat!"
Vehicle Comfort and Convenience
Pros:
"He picked us up at our hotel in a very roomy black cab. He was so knowledgeable, sharing some really interesting history."
"We had 'Laura's Taxi' for our tour and she was great! Very knowledgeable about London and its history. Comfortable taxi and she even had a cooler of water for us."
"The London cab is the nicest cab we’ve ever been in. Lots of Panoramic windows, roomy and super clean, London is beautiful."
"We experienced the full-day Private Black Cab Tour today with driver Jamie Owens. He took us to all the best viewing places for all the must-see sights in London."
"We loved our tour of London! Jamie was an excellent tour guide. We were able to see many of the points of interest around the city and learned a lot of history."
"Fantastic tour with Dave! He was funny and engaging with our daughters and an absolute wealth of knowledge during the four hours of our tour."
"Dave provided a fabulous tour of London. He had the perfect mix of popular tourist sites with unique insights and picture-perfect positioning."
"Enjoyed an absolutely fabulous day with our driver/tour operator, Mark Morton. Mark’s knowledge of the history of London and its people was amazing."
Cons:
"Deduct one star for the vehicle. If they don't have enough black cabs they can substitute with another vehicle. Would have been nice to reserve one of those in advance."