Fishguard Bay Resort Reviews Summary

Accommodation Quality

Pros:

• "The pod itself was spotless, as were the grounds and facilities."
• "The lodge was outstanding, very clean and homely and having the hot tub was fab."
• "The caravan was spacious and exceptional clean, all duvets, pillows and sheets were all supplied – All you need is your personal belongings and food!"
• "The lodge itself was also stunning. Thoroughly cleaned and very welcoming."
• "The nest lodge was exceptionally clean and highly decorated throughout."
• "The caravan was spotlessly clean and the site was very well kept."
• "Our lodge is very comfortable."

Cons:

• "The caravans have been basically left to gradually disintegrate…become tatty and aren’t being looked after at all (dirty carpets, broken blinds, ripped table, worn furnishings)."
• "Stayed in the look-out, sadly it didn't live up to expectations!!"
• "The washing up area was closed because of the restrictions and we didn't get any information regarding its existence."
• "The pods are adorable (best view ever) but it's really too small a space for two kids and two adults to be in if it rains and in the evening."
• "Only downside was our cooker wouldn’t function on the last night and a lovely man came out but couldn’t fix it so had no dinner on the last night which was a shame!"
• "Heating was advertised- turned out to be a tiny heater which when switched on barely gave off any heat."
• "No Hand Sanitiser and No Laundry."

Staff and Service

Pros:

• "Staff are amazing (thank you Vicki) toilet/shower facilities are better than most 4 star hotels."
• "Staff were friendly."
• "The staff were friendly and helpful I have already booked a return visit."
• "First class service Warm hearted Staff Great welcome Great place This site is A deffo recommend Thank you to all Vicky and dai."
• "Staff very helpful, polite and accommodating."
• "The staff we met were all very friendly and helpful."
• "Really helpful and friendly staff."

Cons:

• "The 2 women in the reception were particularly unwelcoming and barely looked up from their computers."
• "Very bad experience with the management of the house."
• "Mark the manager takes over 3 months to acknowledge a serious complaint, with videos and footage as proof."
• "Nobody was around to greet us we were simply emailed a code to collect keys."
• "Campsite on a Scenic spot but totally hopeless management."
• "Campsite on a Scenic spot but totally hopeless management."
• "Abysmal and an absolute nightmare from start to finish we paid for 4 days and stayed less than 24 hours."

Facilities and Amenities

Pros:

• "There are washing machines and dryers, even an ironing Station and very clean sanitary facilities."
• "Lovely little swimming pool... Heated at that too! Was great to soak in!"
• "Exquisitely furnished, it provides lavish comfort with every mod con going inc.dishwasher, wine chiller - you name it, it's got it."
• "They have immaculate showers and toilets and have a kitchenette to wash your dishes, microwaves and a fridge for visitors use."
• "Perfect facilities with very clean toilets, well maintain showers, plenty of sinks, washing machines and dryers, even microwaves."
• "Kitchen facilities were of a good standard. Dishwasher, microwave, oven, gas hob."
• "Site also has a Well stocked shop, friendly helpful staff and excellent clean toilet shower facilities."

Cons:

• "The small playarea was off limits due to the pandemic restrictions."
• "No food or drink available and the shop was closed."
• "The showers are disappointing though."
• "Having to press a button every 3/4 seconds was a nuisance."
• "WiFi was advertised- didn’t reach to our pod for any of our 4 devices."
• "The showers were boiling hot and it wasn't pleasant to shower after a hot day."
• "My only gripe is the toilet/shower block which although is clean and modern, didn't always have hot water."