Park Rose Village Reviews Summary

Accommodation

Pros:

• "The pod was a fantastic size and very warm. Coffee and tea were provided in the pod which was a lovely touch."
• "The cabin was roomy and beds were comfy."
• "Pod was good, deceptively large inside and very comfortable."
• "The pods were brilliant and suited our family's needs."
• "Yurt was lovely, cosy with fairy lights, heating, kettle mugs/tea/coffee etc, double bed was so comfy, pull out double day bed was handy for kids."
• "We stayed in a pod and it was very clean on arrival, had everything we needed."
• "The pod was lovely and cosy and very clean."

Cons:

• "The mattress protector wasn’t dirty however the was hair on it which I assume means it’s not changed in between guests."
• "No WiFi in yurt even though advertised."
• "The bathrooms for the pods although good were shared without you being told and there was no lock on the door."
• "Mould in the yurts."
• "Our yurt was flooded on arrival, and the owners and the staff offered us a shepherds hut, which was clean, warm and very cosy."
• "No bedding at all provided."
• "We did not like being messaged the night before our stay at 22.13pm to be told there would be a charge of £ 40 for full bed linen package."

Facilities

Pros:

• "Toilets were basic but clean, shower was also clean and tidy and nice and hot."
• "Washing up was sufficient with hot and cold water."
• "Own shower block which was excellent and kept clean."
• "The toilets are kept clean."
• "Toilet and shower facilities also very clean."
• "The bathrooms are a fantastic size so getting the kids ready with you is really quick and easy."
• "The pods where lovely the grounds where clean, the toilet and showers for the pods and yurts were very clean."

Cons:

• "The toilet/shower block is decrepid and in a disgusting state."
• "Dirty toilets, bins and water disposal point very far from our pitch."
• "The facilities - all in separate places, unclean, tired and in severe need of modernisation."
• "Toilets and shower rooms dated and in need of modernisation. The floors and walls were in need of a good clean."
• "The wash up area is dilapidated, and poorly set up, showers are basic and to pay for."
• "Showers an toilet block horrendous. 2 showers an 2 toilets available only. Full of spiders, cob webs. Lights full of dead flies."
• "Dirty disgusting shower and toilets which you have to pay for!"

Staff and Service

Pros:

• "We were greeted professionally and asked for a contact number for track and trace before being invited to choose where sat."
• "Owner and Ryan at the cafe were extremely friendly and helpful on the phone."
• "The staff I came into contact with were very friendly and helpful."
• "I was greeted and welcomed in the on-site cafe by a very personable and kind staff member."
• "Woman who greeted us was very friendly and helpful."
• "Staff were friendly."
• "All the Staff were so Friendly & informative."

Cons:

• "The staff weren't really present so if you had a concern then I wouldn't have known who to contact."
• "Customer service was generally poor throughout our stay, it felt as though the staff in the cafe and at check in were trying to ignore you at every opportunity despite not actually being very busy."
• "Arrived 2 1/2 hours before last check in time to find nobody on-site to meet us and nobody answering any of the phone numbers provided."
• "On checking out wasn’t asked if everything had been alright with stay."
• "No staff around what so ever! No one to get keys from had to go to someone’s caravan no one to give keys too when leaving."
• "The Cashier was very blank not very friendly at all."
• "She never acknowledged our request nor asked what sauces we would prefer."

Site and Location

Pros:

• "The site was nice if a bit tired and was close to all the places we wanted to visit."
• "The site was away from any busy roads so no road noise."
• "Lovely site, very close to Bridlington beach. Has a little animal park on site and a big bargin shop so very handy."
• "Close to Bridlington, few minutes in car."
• "The location is also very good with Flamborough only 20 mins drive and another beach 15mins away."
• "Location is good for access to Bridlington and not far from Scarborough."
• "Lovely animal park on site. Well worth a visit when in Bridlington."

Cons:

• "Site was run down, the park for children was in disrepair with only one swing and some small house to play in (broken windows and sharp edges)."
• "The rest of the camp looks abit outdated, kids park and f1 track could do with a lick of paint especially."
• "The site is a bit run down could do with newer and bigger shower block."
• "General site is run down and tired, wouldn't come again if I was paid to."
• "The site looks very tired and run down."
• "Toilet/shower blocks are old and barely maintained, site generally is untidy."
• "The site is kind of out of the way so a bit of a walk for my elderly mother but she was happy to sit and read a book and watch the peacocks showing off."

Additional Amenities

Pros:

• "The cafe had amazing food and the site was clean with really friendly campers."
• "There's also a lovely animal park that you pay extra for but it was worth it for me."
• "Tables and barbecue area available around the site."
• "Beds are Comfortable, cafe on site great, nice and clean site."
• "The cafe is delicious and lovely isn't to see the animals."
• "The cafe serves lovely food."
• "Café had amazing food would definitely recommend the café to any one especially the pie."

Cons:

• "The toilet/shower block is decrepid and in a disgusting state."
• "The cafe had amazing food and the site was clean with really friendly campers."
• "The fact the cafe's opening times were really short (10-3 if I'm remembering rightly)."
• "The food was terribly and definitely not worth the money."
• "Cafe closed at 4pm."
• "The cafe again was run down and the food was terrible."
• "Food was disgusting, the only fresh this on my plate was the tomato, sausage was re-heated, the bread roll was defrosted."