Scarpetta Reviews Summary

Menu Variety

Pros:

• "A selection of 3 or 4 freshly made pastas."
• "The Menu is different from what I checked on Google review before coming."
• "You can also order the pasta takeaway."
• "They offer hand made pasta prepared fresh every morning and delivered to your door."
• "For lunch they have just a few options available, with different prices for a regular or large portion."

Cons:

• "Then we were informed there is no starters only pasta."
• "There is no Ravioli beef and cheese."
• "Pricing / value - a quick review on the uploaded menu images reveals that prices have been raised at least 2 times in the past 9 months."
• "I used to really like to go there but it has really changed in the last year and yesterday was prob my last time there."

Customer Service

Pros:

• "Service very nice and attentive."
• "Service's were smooth and staff were nice, friendly and responsive."
• "We were contacted by Scarpetta... Looking back, I’m glad contact was made to revisit which was complimentary."
• "Exceptionally tasty and flavoursome dishes... staff were very kind."
• "I think the management read these and took them to heart."

Cons:

• "This is a joke is the worst service I have ever experienced."
• "The waitress never asked for drinks whilst we waited."
• "Waited over 30 minutes for the dinner and food was very bad."
• "We were ignored most of the night waiting to be served."
• "Ordered coffee half an hour ago... No coffee."
• "When my friend wanted to get us a table no one was around."

Food Quality

Pros:

• "The fresh pasta was delicious."
• "Positives - pasta perfectly Al dente. Beef Shin ragu sauce was really delicious."
• "Very tasty sauces!!! The salads are also delicious and the coffee is great!!!"
• "The pasta is cooked perfectly al dente and the Tuscan sausage Nduja in tomato sauce is one of the best pasta dishes you will find in London."
• "Generous serving per order of pasta. Loved the Nduja/sausage and beef shin ragu."

Cons:

• "The nduja bruschette for 7£: 3 small mini crostini with some micro layer of nduja and mini splashes of burrata."
• "One main of pasta spaghetti was under cooked and quite flat in flavour."
• "The pasta was definitely cooked another time - probably in the morning. Pappardelle were very dry and stick with each other."
• "Ordered a piadina cotto and stracchino and as Italian, my expectation was to receive something nice and tasty, but I got an half piadina with a slice of ham."
• "I ordered 2 pasta dishes through Deliveroo. This is the worst pasta I have ordered in my life: pasta is very soft and sauce is dry."

Value for Money

Pros:

• "The portion sizes are very large for the price. Around £7 for a good sized pasta dish."
• "Very good value for money compared to similar Italian restaurants."
• "I had a delicious Beef Ragu for under £10. Very quick to serve as well."
• "This place offers incredible dishes for value."

Cons:

• "£11.70 for a large portion and a drink though I thought was a bit on the expensive side."
• "The cicchetti portions are too small for the prices charged, like ridiculously small."
• "Pricing / value - a quick review on the uploaded menu images reveals that prices have been raised at least 2 times in the past 9 months."
• "I was too hungry and it was only after a few bites that I realised that the food clearly did not taste right."