Little Italy Reviews Summary

Service and Staff

Pros:

• "However, the waiters were very nice and aimed to give the best experience possible, clearly going above and beyond to help you!"
• "The waiting staff were very attentive and energetic."
• "The service was also great, Neil (our waiter) was really friendly, attentive and accommodating!"
• "Visited this place today. Stumbled across the restaurant and thought we would give it a try. The staff were a delight; very pleasant and attentive."
• "The food was really lovely and the service was outstanding."
• "Lovely Italian restaurant, we were greeted with a smile and a warm welcome from Neil."
• "The best restaurant in Soho. Staff is very attentive and friendly."

Cons:

• "Rude staff making appalling drinks for £15 each, not including the £5 service charge."
• "The waiter was not really welcoming right from the start."
• "Staff were rude, listening to music in headphones while serving us."
• "These guys have a good host in front to get people's attention but the service of the staff especially man waiters wasn't quite pleasant."
• "Workers seemed confused after 3 separate people then asked us if we had a booking."
• "Service staff running around like headless chickens not having a clue who’s done what!"
• "Rude and slow service and extremely over priced average food."

Food Quality

Pros:

• "The Angel hair pasta in a Parmesan basket is most delicious food I have had."
• "The pizza was great and loved the provolone crispy."
• "Quite to my surprise as all of my friends who had ordered this dish had mountains of seafood on their plates (I had 2 muscles and 2 clams) nonetheless the food still tasted amazing."
• "Hot and spicy enthusiasts may be expecting more heat, but I found that they mixed the spice and taste perfectly, the two complimenting one another wonderfully, the heat was evident but didn't take away from the fresh taste of the pizza."
• "Outstanding pizza, better than any other pizza in London."
• "The food was equally excellent. Nothing at all to fault on our visit and would highly recommend the beef ragout."
• "Fabulous food, I really enjoyed my Paccheri Frutti de mare and the cheesecake for dessert."

Cons:

• "Waste of time and money, unprofessional security staff that are ruining peoples evenings!"
• "The pizza was undercooked and cheese fell off entirely as you picked up a slice."
• "The food may have come out a supermarket and heated up."
• "Food wasn't any better than pizza hut either and the service charge is a joke."
• "The food we got was bland, the rice not fully cooked with too much garlic."
• "Over priced. Disgusting microwaved mess."
• "The food was not worth the money, we had lasagna and ravioli."

Atmosphere and Experience

Pros:

• "Great bar with a great atmosphere and a good mix of people."
• "A very special Italian restaurant, lovely atmosphere."
• "A fantastic atmosphere with excellent service from Neil."
• "Love love love this place, nice little place in Soho."
• "The food is solid and people inside are of a merry mood without pretentiousness which can often be found in London."
• "It was great to see the owner greeting the guests and organising seating."
• "The atmosphere was wonderful, if you're looking for a dinner with a singalong to so many classics- this is the place for you!"

Cons:

• "They turn into a club and don't tell you about it before you've sat down for dinner."
• "First of all toilets are truly disgusting. We felt really uneasy taking our children there."
• "Toilets..rest room... Cm on guys for these expensive meals pricing the quality could be better...no toilet paper, not enough space..."
• "The music was extremely loud, it was impossible to have a normal conversation."
• "The tables are so closely packed together we had to disturb other people eating to get past to our table."
• "The magician performing insisted on making racial remarks and the staff were oblivious to it."
• "The guys on the door was very rude."

Pricing and Charges

Pros:

• "The vibe and foods were excellent with reasonable price."
• "Little Italy is a gem of a place. You can go there for food, and drinks which are good value considering you are in Soho."
• "Enjoy the lovely fresh quality food and warm welcoming service."

Cons:

• "Rude staff making appalling drinks for £15 each, not including the £5 service charge."
• "The bill coming to what it did, well… one would have expect more balance."
• "£32 for a bottle of wine ( vinegar) and condiments from 1975."
• "When the bill arrived it had £120.00 service charge added which we were told was NOT discretionary."
• "We were surprised with a 25% service charge on top of our over-priced bill."
• "We were charged £6 for covers and £27 service charge - I asked about the covers charge and was told it was for the napkins !!"
• "The most important of all - the food is so overpriced given the quality of food."