"I chose the Sticky Toffee Pudding which was AMAZING."
"The croffle was amazing as the reviews suggested and has definitely lived up to my expectations."
"The waffle that I have tasted was worth the price, It was really delicious."
"The desserts really are heavenly! We all ended up ordering from the cookie dough section."
"My husband and I tried 2 different desserts from here. Both were very delicious."
"The American waffles are plight and melt in the mouth."
"The food was really delicious so I will still recommend going."
"Absolutely amazing desserts! I always make a stop here whenever I go to do some shopping to Westfields."
Cons:
"The desserts were okay but a bit pricey."
"They taste OK but I wouldn’t say they are very good, nothing too unique/ special."
"The cookie dough was so small and was 10 quid Lol."
"Ordered Tiramisu Torte, I'll Have What She's Having Crepes and two cups of coffee. The coffee was tasteless. Desserts looked nice but Tiramisu Torte did not have any flavor."
"The coffee and the vanilla gelato on the affogato are nothing to rave about."
"Ordered warm brownie, salted caramel and banana Sundae and asked the supervisor if the marshmallow was halal. I was told it wasn't."
"I saw alot of bad reviews, but i knew so many ppl who have been here and said it was good but never posted anything."
Service
Pros:
"However, the service was great. The staff was really nice and helpful."
"The menu was extensive and the staff was so kind and attentive."
"I've visited today for the first time, customer service was excellent."
"Had a great time at this place. The staff are very friendly."
"When it comes to dessert this restaurant is an absolute delight."
"Love all the deserts and thanx always for great service."
"Our waiter, amina was amazing and very sweet and understanding for our dietary requirements."
"The desserts were amazing here! They have many selections. We ordered a croffle, crepe and a milkshake and they really hit the spot! Devaansh - the staff who served us was amazing as well."
Cons:
"Staff were making wrong orders and we had to wait around 15 minutes for the ice cream cone."
"After making our order we had to remind the waitress 3 times before receiving the water we had asked for."
"The slow death of human interaction. The restaurant forces customers to download an app just to see the menu and place orders."
"An uneven eating experience. The desserts are quite expensive, but the service can be a little slow at times and often servers look disinterested or over worked."
"We were crowded into a small table close to the door on a freezing day."
"We had to look for a waiter to order our food because no waiter came to check up on us after being seated for 10-15 minutes."
"I’ve been here a few times with my friends and after how we were treated last time it will be our last."
Atmosphere and Ambiance
Pros:
"Atmosphere was lovely there as the interior design was nice."
"The atmosphere was cozy and welcoming, making it a great place to relax and enjoy some desserts."
"Very classy decor and design!"
"The ambiance of the restaurant is cozy and inviting."
"A lovely dessert cafe near Westfields shopping centre. It's not an upscale experience, more like smart casual."
Cons:
"Nevertheless, it was disappointing to find that half of the seating area was blocked off."
"Visited on 17/11/23. Flies everywhere!! Had to tell the staff there were flies and they reluctantly moved us closer to the toilets, which we refused as that’s disgusting."
"Only issue I did have was that our stay was limited to 45 minutes as per their rules, this is way too short."
"Sometimes a struggle to find a table and can be a bit of a wait. Decor is very Instagramable but not fancy fancy."
"We were crowded into a small table close to the door on a freezing day."
"We ordered a rose petal pistachio milk cake but as you can see there’s no rose or pistachio."
Price and Value
Pros:
"The desserts, especially the waffles, were delicious. There is a large selection of items on the menu and great presentation."
"I had a great experience, the food was tasty (I got a crepe with pistachio sauce and vanilla Ice cream). It was quite filling and worth the price."
"The best spot for dessert. The drinks, the service and the desserts are all top tier."
"Initially I thought, this is a very small dessert! However, this was enough. And it was delicious!"
Cons:
"The desserts were okay but a bit pricey."
"The portions were a bit small for the prices, but overall, it's an okay spot if you're craving something sweet."
"They are expensive so I had a higher expectation of the taste and presentation even if it is take out."
"The prices here were a bit higher compared to the average dessert place."
"The portion size for the price is an absolute joke."
"Terrible service. Ordered Kunafa because they said its their best dish. Came cold and hard."