Address: 42-43 Dean St, London, W1D 4PZ, United Kingdom
Phone: +442073179118
Rating: 4.1
based on 420 reviews.
Atmosphere & Ambience
Pros:
"Atmosphere was good tho."
"The restaurant itself looks great and it was bustling for a Saturday evening."
"The dining environment was nicely decorated."
"It's also very clean and well organised for an Asian restaurant!"
"Interior was comfortable & quite spacious."
"The ambience is very modern and clean, with a Vietnamese twist."
"The place was pretty full so I would make reservations if you can!!"
Cons:
"It was sooooo loud and noisy inside that me and my friends couldn't hear each other talking!"
"Restaurant is way too noisy, you can't have a conversation with someone just sitting opposite to you."
"The limited space can affect the comfort level, especially during busy times when the restaurant is filled to capacity."
"The place is quite packed most nights robbing it of some ambience as it can be noisy."
"Very busy restaurant. Very hard to hear each other."
"It can be crowded and loud."
"The atmosphere can be quite loud inside though."
Service
Pros:
"Service was excellent, friendly, smiling and attending throughout the whole evening."
"The service was amazing - the waiters kept refilling my tap water without me asking, and were generally really nice."
"Service was fine. Attentive, but not overly so."
"Really courteous staff, lovely atmosphere, and most importantly exceptional food."
"Service is reasonably prompt and responsive."
"Service was delivered quickly and the staff were friendly."
"Staff are attentative and are quick to get your orders."
Cons:
"Before you want to let the other group in, you have to tell the customer first, here you don't say anything but just let it in."
"Service was poor due to staff not taking any attention, only focusing on those who were eating and leaving, but ignoring those who had come in and patiently waiting for orders to be made."
"Terrible staff, so rude and unprofessional."
"Service is absolute horrible, no body knew what blood cakes which are eaten sometimes in bun bo hue."
"The rest of the stuff also bad attitude, we feel like come to eat free meals service."
"Service wasn’t great. Apathetic staff, gave us still instead of sparkling water."
"The food was ok but the dining experience was awful."
Food Quality
Pros:
"Abundant variety of food choices on menu & rather value for money especially for set lunch."
"Ingredients are truly authentic, tripe and tendon are not something you can find in every Vietnamese."
"The original pho was incredible. Thick wide banh pho noodles with deep, rich, clear broth was surprisingly one of the best I've ever had."
"The cassava glass noodles were 10/10, and excellent for sharing so you can try more things!"
"Really good Hanoi style steamed roll - the best I have had in London."
"The original beef pho was fantastic."
"The taste of the dishes was excellent."
Cons:
"The noodles lacked integrity, with some falling to mush from being in the broth."
"Food was underwhelmingly flavoured, and lacking the brightness of flavour and presentation."
"Had a chunk of inedible meat which was very unpleasent."
"Unfortunately I wouldn’t say the tastes were that authentic but ok."
"Not great pho. The brisket was so hard I couldn’t chew through it."
"The main problem with it were the noodles that were way too overcooked and made the whole dish just too heavy."
"The banh cuon eating experience is like, 50% the nuoc mam dressing. Theirs had no freshness nor balance of flavors - just salty!"
Value for Money
Pros:
"Also come with very reasonable price, especially if you go there for their theatre menu."
"Moreover, the portions are abundant despite prices being accessible."
"Not a bad price."
"It's worth the money. Portions are large compared to other viet establishments! And food is flavoursome and tasty."
"Value for money. Extremely flavoursome dishes."
"The price is ok, for two people, without dessert, it is around 45 pounds."
"Great food at reasonable prices as well."
Cons:
"Cocktails are tasty but a bit expensive in my opinion."
"The food is tasty but a little pricey."
"A little on the expensive side but we did order a lot."
"A very expensive & disappointing experience."
"Full of artificial sweeteners and beef is not fresh at all."
"Compared to chain Vietnamese pho establishments, the prices are noticeably higher."