Address: Harbour Rd, Barry, CF62 5SB, United Kingdom
Phone: +441446729060
Rating: 3.7
based on 263 reviews.
Service
Pros:
"Staff were friendly and helpful politely dealing with an occasional complaint."
"Great guy behind the bar sorted it out the missing meal issue for us and we were all fed eventually."
"Amazing service, very helpful and polite staff, really quick service on food."
"Staff were wonderful and attentive."
"Staff that work here are very nice and can't help you enough."
"Manager and most staff very friendly."
"The staff were amazing nothing was too much for them meals arrived within 15 mins of ordering from bar fab food fab company would definitely recommend and was really good value totally enjoyed our night."
Cons:
"Just hopeless. About 10 people in the pub, not allowed in on my own for a pint as I hadn't pre-booked."
"Not happy at all with the service off the manager of all people very rude when serving."
"Very slow service at the bar, so i left...twice."
"I am giving 1 star because there is no minus option. Staff rude and couldn't care less about delivering good customer service."
"Guy behind the bar can't make a coffee. Manager arrogant."
"We did tell the bar staff about the very poor food and the reason we hadn't eaten it he said I will tell the chef and then walked off we won't be returning."
"Service was diabolical..it was empty yet waited an hour and still no food so asked for a refund and left."
Food Quality
Pros:
"Food is nice but the chef here does have a habit of turning one of my 3 pieces of gammon into charcoal."
"The food is of excellent quality at an affordable price, £12.35 covering the cost of two huge meals and drinks."
"Nice to nip in and have some lunch they do have a very good number of options to choose from including kids meals and at a really good price."
"Food was amazing, fresh n plenty of it."
"Food was lovely l am coeliac and the staff were great about giving advice on the food good atmosphere and great price too."
"Every meal was cooked to perfection and really delicious, desserts were amazing."
"The food was stunning I had the 15oz grilled gammon and I wasn't disappointed it was cooked perfectly and was piping hot when it came to the table."
Cons:
"Mains came out and were not even edible, onion rings were cold."
"3 meals not eaten, fish under cooked, chips under cooked, chicken burgers very over cooked."
"When my food arrived my chicken was stone cold."
"Food took over an hour to arrive and arrived cold & chicken was rock hard so unable to eat."
"Steak came through medium when ordered well done mixed grill came through dry and overcooked."
"Food was terrible…chips were not cooked."
Cleanliness
Pros:
"The restaurant area was very clean and tidy."
"Very clean restaurant."
"A very nice restaurant with a warming atmosphere, not crowded and is perfect for a dinner out with the family."
Cons:
"It is grubby and dirty. My advice is give it wide berth."
"Run down pub... Tables were sticky and dirty and music way to load for a sit down meal."
"Dirty menus on the tables (Covid is still with us) and food on the floor under the table."
"The place itself was really grubby and needed a good clean."
"Toilets are filthy and food stuck to ceilings and wall of restaurant."
"I have never been to such a filthy place in my life. Sticky tables, food on ceiling and walls."
"The building interior is dated and needs redecorating!"
Atmosphere & Facilities
Pros:
"Popular with families for their meals, free outdoor play area and an indoor one that they have to pay a small admissions price for."
"A really nice hungry horse restaurant very spacious and they also have an outdoor seating area."
"This was my first time at The Ship which was great as they allow dogs and my puppy had a fab time the garden is huge so lots of room for dogs to play, we didn’t eat this time but did catch a glimpse of meals coming out that looked delicious so defo eat that ThHungry Horse@The Ship Barry😁👍."
"Great atmosphere whether it's a weekday or on the weekend, it's really good value for money."
"The atmosphere was great."
"Beer garden and play area is lovely in the summer and play area indoors is very handy for the kids."
"All 8 of us had a meal for £49 and they were all great portions and everybody enjoyed the food."
Cons:
"The soft play was broken so the kids were disappointed."
"Only down fall really is the toilets are awful."
"The Ship has completely run down."
"VERY POOR AND RUN DOWN DECOR."
"The sports bar is filthy you stick to the floor as you walk in."
"It’s just full of kids running around people while eating which I found very very annoying especially when people are trying to eat."
"Dangerous incident in the soft play area staff were useless no safety procedures in place."