iLikeSheds.com Reviews Summary

Delivery & Communication

Pros:

• "The shed was delivered within the time frame given, despite problems with Covid 19."
• "Brilliant service delivery guy was great. The shed was built within 1 hrs 30mins."
• "Great delivery. Was called to say when they would arrive. Pleasant and helpful delivery driver."

Cons:

• "The shed I ordered in December 2022 was 3 weeks late. On the day the delivery was due I received no notification."
• "And.... sorry dear customer there is no shed of this type available, instead of the plastic one you ordered you could have a cheap nasty looking wooden one or a metal one."
• "Awful. No customer service whatsoever ever. Obviously took money very promptly but said I’d be contacted day before delivery. Never happened."
• "However I had to chase 4 times for a 'provisional Delivery date' before the shed was actually delivered."
• "You order in good faith and they take your money but you hear nothing from that point. Ordered a shed on 11 May and delivery date was given as 11 June. Having heard nothing since."
• "Ordered log cabin on 27th May was told it would be extended delivery but I would get it within 3 weeks rather than 10 days It promises online. Heard nothing back until I called today and have now been told it will be the 16th July."

Product Quality

Pros:

• "Nothing but praise for iLikeSheds, they offer a wide range of products at competitive prices, the shed we chose was of very high quality."
• "Shed delivery was fine and the build quality was good."
• "We're thrilled with our new summer house. It is great quality and beautifully made."

Cons:

• "We were surprised how flimsy the plastic panels are: there was no indication of this on the website, and we were expecting something rather more substantial."
• "The shed is serviceable and good enough to not bother returning but the quality control was appalling (mouldy wood, full of holes, chips and breaks)."
• "The quality is as poor as the cheaper ones. The roof didnt fit, one of the window openings was the wrong size for the glass provided, the doors were bent."
• "Very poor quality wood. All small parts of wood that were delivered in a bag were soaking wet and when the wood had dried out it was so bowed it was not usable."

Customer Service & Support

Pros:

• "We ordered our summer house and had brilliant correspondance with the company. They kept in touch and were always quick to respond to queries."
• "Had an issue with delivery of the product and a change of address was needed. Spoke to Misha who sorted the issue very promptly."
• "The order process was all OK. The shed guy who installed the shed was great."

Cons:

• "Do not trust this company! I am a nurse who worked through lockdown and decided to treat myself to a summer house."
• "Absolute shambles of a company. Avoid at all costs. Placed and paid for an order in mid-April. No contact to advise when to expect delivery."
• "I have given this company chance to reply to me before posting publicly but as I haven't heard back...."
• "After ordering a shed I have been trying to contact this company for 5 weeks without reply."