Pitcher & Piano Taunton Reviews Summary

Atmosphere and Design

Pros:

• "This was a vibrant pub for drinking, with a flashy design that feels epic during the night!"
• "The ceiling lights have an intriguing pattern, counter is well-presented and staff were friendly."
• "The place is very open with a fresh, plenty of space and light vibe."
• "The venue is also very clean, smart and stylish."

Cons:

• "It's ok, for a drink, but it looks like it needs a good clean, food left on sticky tables."
• "It was clean and tidy but where we sat at the back of the venue was very cold."
• "The place was fantastic, I decorated as I wanted and it all looked amazing!"
• "The whole place is airy, modern and clean and will definitely be back for cocktails."

Service Quality

Pros:

• "Staff were great too. The venue was clean and well presented and there was a friendly warm atmosphere."
• "Fantastic service by Peter, will definitely be coming again!"
• "The staff couldn't have done more for us. Our party of 13 were extremely happy with the service."
• "Servers were grumpy, I think because the table next to us had annoyed them as once they left they cheered up a bit."

Cons:

• "My experience was awful! I booked the table and pre-ordered. No drink orders were taken when the waitress said she would come back and take them and no one asked if we were ready for food."
• "When the drinks did arrive the server couldn’t tell the difference between two of the cocktails and said she would go and find out never to return for the rest of our visit."
• "Dire service - best to avoid during promotions (like 2 for 1 cocktail hour) the bar staff are totally unable to run such a promotion and took an hour and a half to get a pint of lager and a pint of cider from ordering on the app."
• "We arrived at Pitcher and Piano and waited to be served as per instruction of the sign. Many members of staff looked to us or walked past us but completely ignored us."

Food and Drinks

Pros:

• "We decided to try the deal they had on shares/starters and ordered 5 plus some onion rings and sweet potato fries, it was all so yummy & fresh with lots of flavours."
• "Our food order was with us within a matter of minutes too and was just delicious."
• "The food was fab!! Can’t recommend enough."
• "Food and cocktails were amazing!"

Cons:

• "They were missing many dishes from the menu, no flatbreads, no curry, we even couldn't order the chorizo mac&cheese."
• "Starter was delicious, main course not so good, veg was lukewarm, no mustard or horseradish sauce available."
• "Bottomless Brunch with Drag Show. Absolutely brilliant but the food let it down slightly."
• "Came here for a bottomless brunch, although the drinks were flowing the size of the brunch was disappointing."