Trenchers Reviews Summary

Category: Seafood restaurant Whitby

Address: New Quay Rd, Whitby, YO21 1DH, United Kingdom

Phone: +441947603212

Rating: 4.7
based on 597 reviews.

Atmosphere & Decor

Pros:

  • "This restaurant has a lovely atmosphere when you walk in. It’s bright, welcoming and smells lovely."
  • "Absolutely everything is first class including all the food, the service and the restaurant and it's atmosphere."
  • "The decor belies what we anticipated when passing by previously. It feels quite glamorous."
  • "The atmosphere was lovely, quite relaxed and laid back."
  • "Atmosphere good and the restaurant itself nicely laid out and nice deco."
  • "Great ambiance too, you should always try and eat here on a Whitby holiday to taste fish and chip perfection."
  • "The atmosphere and decor are just spot on."

Cons:

  • "The place felt very canteen like with wipe clean tables, and paper serviettes, not exactly what I was expecting."
  • "The place was cold with the air con blowing cold."
  • "Multiple chips on floor and there was an esca pea."
  • "The interior of the restaurant... could do with a bit of modernising in terms of the decor."
  • "I have tinnitus so afraid the echoey nature of the room made it hard to hear my friends."
  • "Why people still continue to eat fish and chips is beyond me… it is by far the WORST British dish ever invented."
  • "The attitude of the kids serving was shocking."

Food Quality

Pros:

  • "The fish was incredible, well cooked and tasty."
  • "Absolutely delicious fish and chips, succulent flaky chunks in a gorgeous batter."
  • "Fluffy chips, meaty white cod fish."
  • "The fish is cooked fresh and to perfection, flaky cod accompanied with crunchy chips."
  • "The cod melts in your mouth, the batter is light and crispy, the chips are to die for."
  • "Had both haddock and cod and both were great with a very crispy batter and really meaty fish."
  • "The fish and chips were the freshest I have ever eaten in my life."

Cons:

  • "The fish was brown not golden, batter was actually hard in places and so was part of the fish."
  • "Sadly we both found the fish batter over cooked and the chips rock hard and the whole meal tasteless."
  • "The fish tasted of old oil - understandably with how oil prices have gone up …"
  • "Did not enjoy the fish from here."
  • "The fish was ok but very greasy."
  • "The fish was nice although a bit dry."
  • "The haddock had no bite to it... It was Very watery tasting. The batter was very greasy."

Service

Pros:

  • "Staff was polite and advice on a sweet for after our meal."
  • "Service from Michelle was brilliant, not keep bothering us, just popped to table to check all ok."
  • "Service is excellent, very polite, friendly and efficient."
  • "The server however was great, so lovely and attentive."
  • "Service was excellent. Sadly the meal was let down by poor chips. Dry and withered end of potatoes used."
  • "Staff provided a really warm and welcoming atmosphere."
  • "Service friendly, fish fresh and chips great as always."

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