Three Horseshoes Reviews Summary

Staff and Service

Pros:

• "Staff were all friendly and attentive, especially Maddie who made our evening with her entertainment and love of country music haha."
• "Visited for the first time today at lunchtime. Fantastic experience, a lovely welcome and first class customer service."
• "Staff are outstanding and service are absolutely amazing!"
• "Our orders were taken within minutes of us being seated & our food & drink arrived promptly."
• "Lovely day out for an early mothers day treat. Food was fantastic and the service was spot on even though it was very busy nothing was too much trouble."
• "Service was attentive and chatty."
• "The staff couldn't do enough for you."

Cons:

• "Very busy and perhaps they had over-booked with staff available."
• "Beer was good but no drinks menu on tables, the service was slow so all in all we were very disappointed and won't be going here again."
• "Unfortunately the service let our experience down. No one came to check if our meals were okay and two of us were sitting with empty glasses for 20 minutes."
• "Service not as good as previously, had to ask for a menu and waited a while for our food."
• "You get ignored and have to remind the staff frequently about things they forgot, that's if you can find someone, we had to go to the desk multiple times, and wait for them to finish chatting."
• "We felt a bit rushed at the end of the meal because the table was needed for the next sitting."
• "Absolute rubbish breakfast. Bad 'Couldn't care less' and inattentive service, waitress too busy talking to the chef than to attend to customers."

Food Quality

Pros:

• "The food was well presented, hot, and delicious."
• "This was, hands down, one of the best meals I've ever had in my life!"
• "The beef chunks were so tender they just about melted in my mouth."
• "The food was excellent and there was plenty of it."
• "Thai curry was amazing, head brewer on site was great to talk to - definitely visiting again!"
• "Couldn't fault the food being served."
• "The meals were worth the wait it was the best ham and cheese omelette I have tasted for a long time."

Cons:

• "The cream was awful squirty stuff."
• "Not hot but tepid."
• "Little bit light on the meat. Had to ask for more."
• "Steak night was not good - steak inedible."
• "Cakes not so nice, the mousse stuff was far too sweet."
• "Apple sauce was like s chutney."
• "The jelly in the trifle was just water."

Ambience and Decor

Pros:

• "Absolutely stunning rooms, all recently refurbished to the highest standard."
• "Very professionally run place. Beautiful decor."
• "A beautiful countryside pub with a nice comfortable ambience."
• "Inside the decor is really cosy and welcoming."
• "Restaurant- very modern area, decor makes the whole place inviting."
• "The place is clean, bright, and airy, and the separate dining rooms all have their own charms."
• "An amazing gem of a property. The rooms are cozy."

Cons:

• "It's not suitable for kids at all, even for a well behaved one year old princess."
• "Location is inconvenient and parking is aweful."
• "The car park is very tight to manoeuvre in and spaces are limited."
• "DISABLED CAR PARKING! The owner Sonia blocked the exit to the disabled parking space. Was off site."
• "Checked in and left within 60 seconds. Bar area crammed with people and clearly multiple households mixing."
• "My only small gripe is their car park, which becomes crowded and awkward to manoeuvre."
• "Food not as good as previously and the portions were smaller pretty disappointing."