Pink Kiwi Reviews Summary

Food Quality

Pros:

• "Each dish tastes exceptionally high quality and the portions are impressively generous, leaving you completely satisfied."
• "The skillfully crafted dishes, impeccable presentation, and delightful service combine to create a dining experience that will leave you wanting more."
• "The paninis had such a generous amount of filling and flavour (from your first bite to your last) that you may not be able to finish it all."
• "The sandwiches they prepared were on a whole new level. The chicken tikka and hummus/carrot sandwiches received numerous 'WOWs'."
• "All the breakfast dishes are amazing - the Bagel being a personal favourite, and desserts are perfect at satisfying that sweet tooth."
• "The food was so fresh and was cooked to perfection."
• "Food was incredible! We won a general knowledge challenge and got free drinks!!!"
• "Their iced dalgona coffee with hazelnut syrup and white chocolate drizzle is the best cold drink money can buy."

Cons:

• "The ordered dry toast came soggy with margarine, and the over easy eggs came sunny side up."
• "The Vegan breakfast option was confusing and not well managed."
• "The worst milk cake experience ever, it was so dry this isn't a milk cake at all."

Customer Service

Pros:

• "What truly makes Pink Kiwi shine is their welcoming and accommodating staff, especially the owner Taslima, who makes you feel like part of the family."
• "The owner went above and beyond what I expected when out of her way to help, even delivered them for me as I was out of Cardiff."
• "The owner is a one of a kind person full of passion and great vibes."
• "Thank you for your service today, we travelled from Pembrokeshire for a bridal fitting. Discovered your wonderful cafe! Managed to arrange tables quickly for all us 6 ladies."
• "The owner's kindness and helpfulness made the entire experience even more enjoyable."
• "The owner Taslima, and looking forward to seeing you again."
• "Absolutely amazing cafe with some of the most picturesque food I've ever seen!"
• "I can’t tell you enough how lovely this place was, food always taste better when the atmosphere is good, they’ve got an amazing vibe there."

Cons:

• "However, the lady who claimed to be the owner got defensive and downright insulting when I asked about the 1.25 pound charge for tap water."
• "First time we visited, the place was very busy and no place to sit. It took over 30 minutes for them to come and take our orders."
• "Unfortunately didn’t get a chance to try any food. Menu looked great- but the customer service was very disappointing."
• "Absolutely awful customer service, the owner has so much attitude in person."
• "1 star because there isn’t an option for 0. That is entirely based on the attitude of the owner."

Ambiance and Atmosphere

Pros:

• "The ambience of Pink Kiwi also deserves a special mention. The tasteful decor, cozy seating arrangements, and calming atmosphere."
• "Pink Kiwi is the first place I ever tried Biscoff cheesecake, and it did not disappoint. It will remain unbeatable for me."
• "It's just great to find a nice halal cafe! Prices were very fair for the amount of food and the Dalgona coffee was stunning!"
• "The atmosphere was different in this place it felt so homely!"
• "I’ve been coming to this luscious cafe since it opened during lockdown. The atmosphere is never dull and fully inviting."
• "The place has a cozy, relaxed atmosphere and service is always great."
• "Very cute place, I ordered from there and had a delicious panini still piping hot which was accompanied with a fresh salad."
• "We held a baby shower party at pink Kiwi and we were so impressed with not only the food but also the mock tails."

Cons:

• "First time we visited, the place was very busy and no place to sit."
• "Unfortunately didn’t get a chance to try any food. Menu looked great- but the customer service was very disappointing."
• "Really friendly owner and looked lovely on opening day. It's unfortunate they have such stiff competition from a long standing and exceptional cupcakery just a few doors away."