Louis Tea Rooms Reviews Summary

Service

Pros:

• "The service was delightful the staff were really child friendly and accommodating."
• "Great and fast service. I could not fault the staff."
• "Staff very friendly and would tell you any information when asked."
• "The staff are super friendly and highly competent."
• "The staff are extremely friendly and helpful and go out if their way to make you feel welcome."
• "Friendly staff and quick service."
• "Friendly attentive service good food sat a reasonable cost."

Cons:

• "The woman behind the till was very rude."
• "The waitresses weren’t particularly friendly either."
• "Absolutely disgraceful!! Ordered a take away and not only did we wait 50minutes for our order they got it wrong and they refused to cook me what I had actually ordered and refused to refund me!!"
• "The staff are lovely but they are run off their feet. More staff needed for sure!"
• "The servers were amazing, even though they were so very busy."
• "Service can be a little slow particularly with groups."
• "Long wait for food with two hungry boys was frustrating."

Food Quality

Pros:

• "The food was absolutely delicious 😋 we all enjoyed it and we would definitely go back again thanks for the lovely service we received today."
• "Food never disappoints with or without a delay."
• "Loads of food for your money very big portions, staff very friendly and the food was delicious!"
• "We had a variety of food from sandwhiches to cod gougon burger with chips and it was all very tasty, freshly cooked and prepared."
• "Loved the fish and chips (my son lived the mickey mouse pizza) and when we came back a couple of days later we loved the cream tea!!"
• "The food is always delicious and portions generous."
• "The Sunday roast is to die for 😋"

Cons:

• "Stopped here for breakfast, average at best."
• "Bland and dull food served with dollops of extras that are from the cheapest available."
• "Very average breakfast with truck stop style instant coffee, sausages that tasted like they came out of a bag of 200 frozen from the cash and carry and watery bacon."
• "Dire. Food is not worth the price and not something I will have again."
• "Found sweet chilli chicken was in batter which I cant eat should have been advertised as such."
• "Unfortunately wouldn't recommend the roast over cooked meat very under cooked vedge also missed a Yorkshire pudding that others seemed to have as you would expect with beef."
• "The burger was nothing special, it had no sauce, no flavour, no passion and felt very lacklustre and soulless."

Ambience & Location

Pros:

• "A great eatery set in beautiful surroundings."
• "This out of the way cafe sits on the side of Kitt Hill near Kelly Bray and Callington. It offers fantastic views of Devon and Cornwall and has ample parking."
• "Nice toilets and pretty flowers outside. Loved it!"
• "If you're sitting outside you can enjoy an amazing view all the way to Plymouth! Scones were the biggest scones ever and very tasty! If only the jam would not have been served in tiny plastic containers."
• "At least the views were nice, if nothing else."
• "Great location for a cafe. Very popular with far reaching views of the Tamar valley and Dartmoor."
• "Has an awesome view of the coast, the Tamar river and Plymouth."

Cons:

• "A van parked in front!!! and blocked the view."
• "Decor was poor."
• "Had to grab a table which was dirty when cleared of leftovers it wasn't cleaned."
• "The tables are never particularly clean and it is always very loud and gives me the feel of a children's restaurant on occasion."
• "Place was very cold."
• "The atmosphere here is not great."
• "Staff don't seem very friendly."

Value & Pricing

Pros:

• "Good value for money and a reasonable range of choice."
• "They do amazing food at affordable prices and you get a lot for your money."
• "Excellent food at a fair price."
• "You get decent food in generous proportions at reasonable cost."
• "Very good Breakfast, amazing choice of food available and very reasonably priced."
• "Also very reasonable prices."
• "The food tastes amazing and all sourced locally."

Cons:

• "Shame they have decided to change prices at random that's why 2 stars and not giving the tea or coffee we pay for on takeaway."
• "Love the homemade cheesecake too even if on the pricey side."
• "I chose a breakfast that you had to order before 11 am. Kippers, poached egg... However, I received boil in the bag kippers... costing over £10."
• "Had their cream tea and very disappointed to eat a doughy scone."
• "They do the cream tea the wrong way, should be jam first, as a Cornish man was taken back when it arrived cream first not amused please get it right thanks."
• "Only minor comments would be that the plates could have been warmed up before being plated up with the lunch and that the latte was way to hot."
• "Absolutely disgusting food, we came in soaking wet hoping for something nice to warm us up but we were greatly disappointed."