Brown Cow Reviews Summary

Food Quality

Pros:

• "Always a generous plate of top quality home cooked food at very good prices."
• "Food as always was outstanding."
• "Fantastic food with huge portion sizes so always leave satisfied and full."
• "The food was absolutely amazing."
• "Great traditional pub food, huge portions, you won't leave here hungry!"
• "Steak pie is proper home made and so were the chips and onion rings."
• "The food itself was probably one of the best meals we have had in a long time."

Cons:

• "T bone steak was so tough couldn't eat it."
• "Got the Sunday roast the beef was really tuff but everything else was ok."
• "The worst food I have ever eaten, about 2 choices for vegetarians and clearly comes as an afterthought."
• "After a dry and boring Sunday lunch."
• "Wasn't the best steak was thin asked for m rare it wasn't Diane sauce had quarter cut up mushrooms needs to be finer no shallots or brandy in the sauce scampi cooked in old oil and cheap."
• "Unenjoyable food that was cold and flavourless."
• "All of it was inedible apart from the burgers."

Service

Pros:

• "The young guy serving us was extremely nice."
• "The staff are always very friendly and helpful."
• "Staff are amazingly friendly and always do their best to accommodate our needs."
• "Staff were very friendly and attentive throughout the meal."
• "Really looked after by the staff."
• "And the staff are helpful, especially Matthew."
• "The staff were friendly, attentive and very helpful."

Cons:

• "The awful rude man then replied 'look, if you're going to be funny about it then I won't even bother splitting the bill for your group.'"
• "Staff here were terribly rude with us."
• "The staff were quite rude at trying to move you on."
• "Waiter was rude, when we complained about a meal he said it was supposed to be like that."
• "Also, it was noted that the staff are very rude and inappropriate talking about their customers in a derogatory manner behind their back."
• "Poor employer. Exploits young girls for free labour by telling them they are on an unpaid trail on the day they arrive to work."
• "One particular waiter was rude enough for us not to leave a tip."

Ambiance and Setting

Pros:

• "Fantastic outdoor area, a great sun trap but can put umbrellas up too."
• "It has one of the best beer/food gardens as well. So relaxing and pretty."
• "Nice traditional pub setting."
• "One of the best hidden gems I've ever been too."
• "It feels like going back in time and I enjoy every minute at this quaint, historic little pub!"
• "The pub itself is pretty inside and out, and has maintained its traditional looking charm, especially downstairs."
• "A lovely outdoor seating area at the front of establishment."

Cons:

• "It may not be the most luxurious decor."
• "The bent stairs and overall 'walls closing in' feeling just puts me off."
• "there was no ventilation upstairs."
• "However, I won't be going again. The food was mediocre, there was no music or atmosphere and was overpriced for the quality received."
• "Also the staff service was poor were having their own conversations really loudly and felt like they were rushing us to finish."
• "Total lack of consideration for disabled customers."
• "But seemed as we were last to pay what ever was left on the bill was ours to pay the barman said."

Value

Pros:

• "Large portions at a very good value."
• "Reasonable prices."
• "Generous portions, tasty food, decent prices."
• "Prices are good."
• "Great value meals, generous portions, all served piping hot."
• "Extremely good value for money."
• "The food arrived promptly, was hot and very good value for money."

Cons:

• "This place certainly needs to take a very serious look into how it' runs it business or it will cease to survive."
• "But extremely expensive compared to other pubs."
• "What a mess and waste of money it is now!"
• "The food was mediocre, there was no music or atmosphere and was overpriced for the quality received."
• "Prices with medium high, approx £12/person."
• "Just short of £90 for 4 a little disappointed."
• "When the roast arrived there wasn't a lot of gravy on the plates so we asked for a little more gravy but we were told that there would be an extra cost of 50p."