The Three Horseshoes Reviews Summary

Atmosphere & Decor

Pros:

• "The interior of the pub is just lovely with its warm and cosy style."
• "It's cosy, clean and comfortable with a lovely garden."
• "The atmosphere great."
• "Warm cosy atmosphere with attentive staff."
• "Super atmosphere."
• "Cosy and welcoming pub with tasteful decor."
• "Visited on a cold December evening and found the pub warm and inviting."

Cons:

• "Unfortunately both window tables subject to sun glare, and with no blinds/curtains, we were unable to avoid and it spoilt the meal."
• "Always the same problem - flies! No measures to deal with them."

Service

Pros:

• "Staff very welcoming and friendly."
• "The waiting staff were warm, welcoming and looked genuinely happy to be there and nothing was too much trouble for them."
• "Staff really accommodating to my dietary needs; such amazing service."
• "The staff were friendly, obliging, and service was great."
• "Table Service was quick, friendly and helpful."
• "Great service and nice friendly staff."
• "Friendly efficient staff."

Cons:

• "Service was surprisingly slow considering they were well staffed and not busy."
• "The ordering of drinks was painful and awkward."
• "We complained to the waitress but did not get any feed back from the management or kitchen staff."

Food Quality

Pros:

• "Food was very nice, of excellent quality and good value."
• "The pan fried sea bass with crab sauce ... was deeelicious!"
• "The food is amazing here!! We had the nicest lunch. The ale was excellent too."
• "The food is fabulous, my daughter said her fish and chips were the best she had ever tasted."
• "Food excellent, had megrim sole special so fresh and well cooked. Flat iron steak tender and on point."
• "The food is absolutely first class, be that bar meals or restaurant menu. The Sunday roasts are out of this world and far exceed any expectations of a pub roast - truly a different class!"
• "Food like I've never had in a pub before; more like michelin star restaurant."

Cons:

• "Poor service poor food, snobs pubs even thought it said families welcome all the snobs look at you as if you were dragged from the treats and putting if children made 2 much noise I did not have a pleasant time."
• "The service was good but very disappointed with one of our meals The Rump steak. It was tough and full of gristle."
• "Cozy venue but food was very forgettable aside from expensive. Not bad food but not worth £17 for a duck leg and cold vegetables."

Value for Money

Pros:

• "With all the price increased recently it was a relief to find a place that’s worth the money."
• "Great value."
• "Good value for such fab quality."
• "Very generous portions worth the money."
• "The food was amazing and very good value for money!"
• "Excellent service and absolute value for money with drinks especially being the best in Dorset for value as well as the food."

Cons:

• "Thought it would be a nice idea to try this place to treat my wife for her birthday, however, when I rang and got through to a gentleman and started to ask about reservations, the line went dead."

Management & Staff

Pros:

• "This very special cosy Pub/restaurant, run by Jaap and Hannah, made my Birthday yesterday extra special."
• "Hannah and Jaap are perfect hosts with their well trained, welcoming staff."
• "The staff were excellent, professional and kind."
• "Always a pleasure to eat here, treated with respect and a smile."
• "We were welcomed with open arms."
• "The new owners were very warm and welcoming."
• "We're lucky enough to have this as a local - great in summer with a lovely garden and cosy in winter with the snug bar and restaurant."

Cons:

• "The misery and hostility radiated by the men behind the bar today ensured we will never return."

Booking & Accommodation

Pros:

• "They managed to squeeze us in and we ended up in the bay window which was great."
• "Gets very busy and you needed to book for the evenings."
• "Very dog friendly."
• "Dog friendly, lots of water bowls and cool places for sitting."
• "We loved the fact that they had children's plastic plates, knife and forks (first place we have been to that has this)."
• "Couldn't get a later seating than 5.30 but rolled with it."
• "Turned up on a Tuesday night without booking, fitted us in."

Cons:

• "Tried to book lunchtime table for six people. Was told they were fully booked but outside tables would be free after lunchtime rush and that food is served all day. Walked the coast path and arrived just before 3.00pm only to be told lunch had been busy so kitchen staff had decided to close the kitchen and they had taken the afternoon off."
• "We return at 4.30 to find they were still busy. We saw 2 tables and asked if we could have one of them but were informed that they were booked, neither the waitress nor the male member of staff could say how someone had managed this."
• "Supposed to be an award-winning pub and dog friendly. Well when we arrived and they saw our dog, they wanted to put us out in the garden. It was far too hot for our pup."